What are the responsibilities and job description for the User Experience Designer (UX) Researcher position at M3BI - A Zensar Company?
Key Responsibilities
🔍 Lead and conduct research: Perform qualitative and quantitative user research throughout the product lifecycle—from concept to ongoing management.
🧠 Facilitate workshops and design-thinking processes: Plan, manage, and lead workshops, design-thinking sessions, and adoption analysis with cross-functional teams.
📊 Analyze and present findings: Analyze research findings, summarize key insights, and present them to stakeholders at various levels within the organization.
🗺️ Create experience artifacts: Collaborate with business, product, design, and technology teams to develop journey maps, service blueprints, user flows, and information architecture models.
💬 Advocate for research: Represent user insights and adoption principles in product strategy, concepting, development, and iteration phases.
💡 Mentor and consult: Guide and mentor team members on effective research methodologies, facilitation, and user-centered design techniques.
