What are the responsibilities and job description for the Service Receptionist position at Mac Haik Pasadena Ford?
About the Position:
Mac Haik Ford Pasadena is looking for a friendly and reliable Service Receptionist to join our service department team. This position starts as part-time with the potential to transition to full-time based on performance and department needs.
As a Service Receptionist, you will be the voice of our dealership — answering calls, assisting customers, and scheduling service appointments. We are looking for someone with excellent communication skills, a professional attitude, and a passion for providing outstanding customer service.
Key Responsibilities:
- Answer incoming calls promptly and professionally
- Schedule service appointments and update appointment calendar
- Direct calls to appropriate departments or personnel as needed
- Perform basic data entry and update customer information
- Provide excellent customer service over the phone and in person
- Support the service team as needed with administrative tasks
Qualifications:
- Previous customer service or receptionist experience preferred
- Strong communication and interpersonal skills
- Professional and courteous phone etiquette
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills (Outlook, Word, appointment systems)
- Dependable, punctual, and team-oriented
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Pasadena, TX 77505 (Required)
Work Location: In person
Salary : $14 - $16
