What are the responsibilities and job description for the Apple Computer Hardware Technician position at Mac Made Easy?
Company Overview
Mac Made Easy is a dedicated Apple Specialist providing exceptional sales, repair, and training services for all Apple products. Our mission is to empower our customers with the knowledge and tools they need to fully utilize their devices.
Summary
We are seeking a Hardware Technician to join our team at Mac Made Easy. In this role, you will be responsible for diagnosing and repairing hardware issues on Apple products while providing top-notch technical support to our customers. Your expertise will play a vital role in enhancing customer satisfaction and maintaining our reputation for quality service.
Responsibilities
- Diagnose and repair hardware issues for a variety of Apple products.
- Provide technical support to customers both in-store and remotely.
- Utilize hand tools and equipment to perform repairs efficiently.
- Assist with retail sales by providing product knowledge and recommendations.
- Maintain an organized workspace and ensure all tools are in good condition.
- Stay updated on the latest Apple products and technologies to provide accurate information.
- Collaborate with team members to improve service processes and customer experiences.
Requirements
- Proven experience in hardware repair, preferably with Apple products.
- Strong knowledge of computer hardware components and operating systems.
- Excellent technical support skills with the ability to troubleshoot effectively.
- Familiarity with Mac OS and mobile devices is essential.
- Ability to use hand tools safely and effectively for repairs.
- Strong analytical skills to assess problems accurately and propose solutions.
If you are passionate about technology and eager to help others maximize their Apple experience, we invite you to apply today at Mac Made Easy!
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Overtime pay
- Performance bonus
Work Location: In person
Salary : $50,000 - $60,000
