What are the responsibilities and job description for the Apple Hardware Repair Technician position at Mac Made Easy?
Company Overview
Mac Made Easy is a leading Apple Specialist dedicated to providing exceptional sales, repair, and training services for Apple products. Our mission is to empower customers with the knowledge and tools they need to maximize their use of Apple technology.
Summary
We are seeking a skilled Hardware Technician to join our team at Mac Made Easy. In this role, you will be responsible for diagnosing and repairing hardware issues for a variety of Apple devices. Your expertise will help ensure that our customers receive top-notch service and support.
Responsibilities
- Diagnose and repair hardware issues on Mac computers and other Apple devices.
- Perform routine maintenance and upgrades on customer devices.
- Utilize hand tools and soldering techniques to complete repairs effectively.
- Assist customers with troubleshooting software-related issues as needed.
- Provide excellent customer service by communicating clearly with clients about repairs and solutions.
- Maintain an organized workspace and keep accurate records of repairs performed.
Requirements
- Proven experience in computer hardware repair, particularly with Apple products.
- Strong knowledge of Mac OS and iOS operating systems.
- Ability to troubleshoot software issues effectively.
- Familiarity with retail sales practices is a plus but not required.
- Experience using hand tools and soldering equipment is essential.
- Excellent analytical skills with attention to detail.
If you are passionate about technology and eager to help others, we invite you to apply for the Hardware Technician position at Mac Made Easy today!
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Overtime pay
- Performance bonus
Work Location: In person
Salary : $40,000 - $50,000
