What are the responsibilities and job description for the Account Manager- All Products position at Mac Papers and Packaging,?
Account Manager responsibilities include travelling to client locations to create solutions, guide and advise for the sale of any and all Mac Papers products. Account Managers must work to maintain existing business while also finding new sales leads, through prospecting, business directories, client referrals, etc. ( This is meant to be a guide. Duties may vary dependent upon management.)
Essential Position Functions :
- Maintain and aggressively grow existing account base of at assigned Mac branch.
- Prospect, identify and develop customers for new business opportunities for all Mac Paper’s products.
- Develop and execute a territory business plan; to be reviewed quarterly with branch leadership.
- Identify customer needs and successfully recommend value added solutions that will improve processes and profitability.
- Collaborate with equipment and consumable suppliers to target, assess, present and close business.
- Participate in branch meetings and off-site product and sales training.
- Develop customer business relationships from ownership / management to the floor.
- Provide timely communication and unmatched customer service internally & externally.
- Work effectively with customer service and operations departments.
- Perform administrative duties, such as budgeting, reporting, etc.
- Demonstrated ability to handle multiple tasks simultaneously in a fast-paced environment.
- Work with local credit managers and GM's to open new accounts from credit standpoint.
- Stay informed of market conditions, product innovations, and competitive landscape.
- Review and analyzes reporting, including special order requests, customer bid files, and sales / gross profit margin data.
- Work effectively with location management, sales team, and VP of Sales.
- Develop and actively work CRM pipeline including periodic reviews with LOB leadership.
- Other duties as required.
This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position, and is not to be construed as an exhaustive list of responsibilities, duties and / or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Education and / or Experience :
Work Environment :
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
Mental Demands
Work Environment
Mac Papers Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.
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