Description
Metropolitan Family Service position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to complete. They are intended as a general outline of the essential work responsibilities and qualifications of the position.
Values :
- We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services
- We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence
- We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity
CORE VALUES
Agency Culture :
We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality servicesWe believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independenceWe build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversityEquity & Social Justice
Values working in a multicultural, diverse environmentValues and supports inclusion and program access for clientsSupports agency goals for reducing disparity in outcomes for communities of colorAdopts anti-racism approaches to services by understanding and acknowledging systemic and individual racism and privilegeGeneral Function :
Under the general supervision of the Regional Program Manager, the SUN Site Manager is responsible for day-to-day operations, including but not limited to : safety of students, collecting attendance, schedule / school building logistics, and the recruitment, hiring, training, and supervision of program staff. There will be a strong collaboration with the Successful Families Program Coordinator and the SUN Youth Advocate (SYA) to bring targeted and widespread support to students. The Site Manager builds and maintains relationships by clearly communicating, achieving set goals, and collaborating with the students / families, school day staff, and community partners. The Site Manager creates and maintains a long-term vision for the program in collaboration with the program advisory and family engagement team. They are always looking for ways to innovate / improve programs and systems, identify steps needed to achieve long- and short-term goals, and can work independently and within groups.
The Site manager oversees program quality, maintains and tracks grant compliance, and is responsible for the data entry of both SUN and 21st CCLC offerings at Centennial High School. The position requires a high level of understanding and ability to operate Google Workspace, Excel, MFS Database systems, and school district database systems. The Centennial High School SUN Program currently operates Monday through Friday with over 500 Students per year, 60 partnerships, and approximately 30 offerings per session. The position requires the Site Manager to be on site or in the office for 90% of the week (10% hybrid option if approved by the Program Manager), and the ability to flex hours within the work week as there will be late nights with community events and / or field trips.
Program Administration
Minimum of two years of experience in program development and administrationExperience in developing and managing budgetsAdvanced knowledge and competency to operate a personal computerAdvanced competency in using Word, Excel, Google Suite programs and various database programsPossesses strong verbal and written communication skillsAbility to manage multiple projects simultaneouslyPossesses excellent time management and organizational skillsPossesses excellent classroom and behavior management skillsAbility to effectively manage and maintain confidential and sensitive informationAbility to recognize and manage critical incidents within program and / mandatory reporting regulations and responsibilitiesAbility and commitment to continuous quality improvements and innovation of programSupervision
Demonstrated effective and consistent successful supervision of temporary and regular staff and ability and experience with mentoring staff on effective supervision skills Experience and thorough understanding of effective communication skillsEffective understanding of employment laws, rules, and regulationsAbility to provide necessary information in a timely manner to staff and volunteersAbility to set quality standards for programming and ensure adherence to standardsAbilities and experience in the development and supervision of academic enrichment and / or recreational programsDemonstrates continued accountability for effective, timely, and consistent supervision of staff and volunteersTeamwork
Ability to work independently and to collaborate with other MFS Site Managers and to model effective teamwork skillsEssential Duties and Responsibilities :
In collaboration with school administration, staff, advisory committees, families, and grant partners, the SUN Site Manager will develop core services to address the academic, enrichment, recreation, leadership, college, and workforce readiness and social service needs at Centennial High School. The services must be developed to meet the needs of a large and culturally diverse school with a focus on target groups listed in 21CCLC grant and School Improvement PlanRecruit, hire, train, and supervise a diverse group of staff, student tutors, ASB Advisors, and volunteersProvide leadership and create a successful team environment in the program and partner space, including facilitating a monthly partner meetingWork directly with MFS Human Resources Department regarding hiring, employee performance, and employee relations issuesOversee all aspects of extended day activities – aligning services of community partners, school-led activities, and MFS activities into one comprehensive modelSurvey and assess community needs and strengths by distributing, collecting, and tracking County and 21CCLC surveysDevelop and maintain strong and positive relationships with school administration, staff, students, families, and community partnersRecruit, coordinate, and implement orientations each session for local community providers and ASB Advisors to offer their services on site and maintain those relationships with strong communication and follow-throughDraft partner agreements and memorandums of understanding with community organizationsCoordinate the implementation of family involvement and adult education opportunities that engage a diverse group of parents, guardians, and community members in the schoolConduct outreach and market the program to students and families, informing them of available resources and eventsEffectively and consistently session updates and keep regular contact with familiesProvide information and assist with connections to broader community and social service resourcesCreate strong connections with students while maintaining professional boundariesSupport healthy student transitions into and out of the school, including summer programsMeet regularly with advisory council, family engagement team, school staff, and community providersPerform administrative tasks, including organizing and facilitating meetings, developing and coordinating the advisory council and family engagement team, drafting an annual work plan and budget, compiling and disseminating program and MFS information, data collection and collecting, writing and submitting required progress reports for both SUN and 21stCCLC required reportingAttend regular supervision meetings with the MFS Program Manager, monthly MFS department meetings, and weekly Principal MeetingsActively participate in all agency and program meetings, trainings, and retreatsOrganize, submit, and maintain personnel records and documentation as requiredProvide data and written reports as requiredEffectively and consistently market the organization, communicating about MFS and its programs in a way that is both compelling and on message. Follow marketing guidelines in place when communicating with staff, volunteers, clients, partners, and potential supportersComply with Metropolitan Family Service policies and procedures as outlined in the Employee and Supervisory HandbooksKnowledge, Skills, and Abilities Required :
Minimum of two years of experience in program developmentExperience in managing program budgetsMinimum of two years of experience in effective supervision of staff and volunteersExperience in developing and supervising of academic enrichment and / or recreational programsExperience working with high school students and their familiesExperience working in a public school settingExperience working in collaboration with a variety of agencies and programsAbility to work independently and to collaborate with other MFS Site ManagersAbility to communicate effectively with a broad range of individuals and groupsEducation and Experience Requirements :
Minimum of a BA or BS in public service, recreation, or human services related field; or equivalent related experience preferredMinimum of two years of experience leading school-based academic enrichment, recreation or social services programmingFluency and ability to communicate effectively in languages in addition to English is strongly preferredOther Requirements :
Personal transportation allows for travel within the Portland Metropolitan area in a timely manner. If driving a personal vehicle must maintain a valid driver license for the state of residency, personal auto liability insurance coverage and a driving record permitting coverage under the agency auto liability policy.
MFS requires all employees and volunteers to complete a criminal background check. We review the results of all background checks individually and consider all of the circumstances of any issues that arise in a background check during the hiring process.
Work Environment :
Work is performed primarily on school premises and an office environment and / or at other locations as deemed necessary. May require occasional early morning, weekend or evening work. Position requires ability to sit for extended periods as well as stand. Position requires use of computer, telephone, fax machine, copier and may require accessing locations by use of stairs. Position may require lifting and / or carrying of items of up to 15 pounds regularly, bending, stretching, and other tasks will occur on occasion.
Metropolitan Family Service is committed to building a diverse workforce to broaden and deepen our work in the communities we serve. We strongly urge candidates from communities of color, disability, LGBTQIA2S , linguistically diverse populations, older adults and military veterans to consider application to our positions. MFS is an