What are the responsibilities and job description for the CNC Laser Cutting Technician/instructor /trainer application support position at Mac-Tech, Inc.?
Job Description
Job Description
Be part of a winning team. Mac-Tech is seeking qualified service technicians to join our growing first-class service department.
Applicants should have experience with electronic / electrical, hydraulic, and mechanical skills. You will provide first-class technical service, support, and installation for our laser cutting machines. Strong computer knowledge and familiarity with service management software are a plus.
Responsibilities :
- Install and train fiber Tube lasers and Fiber flat sheet / Plate lasers
- New product installations; including commissioning, functional testing, and operator training
- Troubleshoot and repair equipment
- Identify and replace parts as necessary
- Provide exceptional customer service while at customer locations
- Read, understand, and work with blueprints, drawings, schematics, manuals, and other documentation
- Log service activity in Service Management System along with expense and time tracking weekly
- Support sales as necessary on product demonstrations
- Communicate with the Service Manager to ensure customer expectations are met.
Requirements :
Benefits
Why Mac-Tech
Our philosophy has remained consistent over the last 40 years : We maintain a relentless obsession to serve our customers. Mac-Tech was founded in 1984 to service and support metal fabrication equipment. We’ve been in business for over 40 years and are well-positioned to service and support our customer base throughout North America. At Mac-Tech, we strive to develop long-term partnerships with our customers and leave a positive lasting impression every time.
Company Description
Mac-Tech Inc. is a leader in selling and servicing predominately new and some used metal fabrication machinery for 40 years specializing in :
We adhere to a structured, time-tested sales process that delivers results.
We are committed to excellence in customer up-time and need strong leadership to ensure this.
We have industry-leading benefits including premium Health Care,401K, and complete respect for our team partners.
Mac-Tech is a family-first company that values each and every team member's personal life while focusing on business excellence.
Company Description
Mac-Tech Inc. is a leader in selling and servicing predominately new and some used metal fabrication machinery for 40 years specializing in :