What are the responsibilities and job description for the Billing Coordinator/Office Assistant position at MacArthur, Heder & Metler, PLLC?
Overview
MacArthur, Heder & Metler is looking for a part-time Billing Coordinator/Office Assistant to join our team. We are looking for a candidate who is reliable, detail-oriented, optimistic, composed, driven and has high social skills and likes working with people. The position is part-time- 20 hours per week, Monday – Friday. Hourly schedule is flexible. We are looking for someone who is interested in long-term work - at least 2 years.
Responsibilities
The position’s main responsibilities will focus on billing and collections with some minor assistance in office administration tasks.
- Answer billing inquiries by email, phone or in person.
- Coordinate with attorneys and legal assistants to make sure time is posted and ready to be invoiced each month.
- Ensure invoices are billed timely and accurately for services rendered.
- Review client accounts to make sure accurate billing occurs.
- Generate and send invoices.
- Help reconcile accounts each month.
- Help ensure attorney billing goals are met.
- Follow-up on unpaid invoices.
- Make monthly collection calls and mail and/or email collection notices.
- Periodically help cover front desk phones.
- Assist Office Manager with miscellaneous tasks (periodically gather and deliver mail, periodically stock supplies, help organize company events, etc.).
Qualifications
- 2 years of working in a professional setting.
- Possess discretion, compassion, persistence, and determination.
- Problem solver
- Able to develop client relationships, even in difficult financial discussions.
- Microsoft Suite proficiency required.
- Excellent verbal, interpersonal and written communication skills.
- Must have professional appearance and demeanor.
- Attentive to detail
- Able to work with minimal supervision.