What are the responsibilities and job description for the Store Manager - Mackage - Woodbury position at Mackage?
About Mackage
Mackage is a Montreal based brand founded by Eran Elfassy & Elisa Dahan in 1999, together, they developed one of the most prestigious contemporary outerwear brands worldwide. Their mission was clear, to elevate outerwear with a unique balance between fashion and function. Mackage continuously embodies youthful elegance and personal style.
Today, we are creators, wholesalers and retailers of luxurious and quality outerwear, handbags and accessories, sold to upscale retailers in over 20 countries throughout the world. We also operate 16 Mackage stores in North America, Asia and Europe. Our operations continue to expand annually with offices currently in Montreal, Toronto, New York, Miami, Shanghai and Paris. To support our European growth and expansion, we are excited to announce our new European office based in Munich.
Store Manager
As Store Manager, you are an integral part of our brands’ image and store performance.
What you’ll do :
- Sales and customer service
- Maximize the store sales at all opportunities and Achieve personal sales targets;
- Monitor sales floor and zone coverage to drive sales and maintain customer focus;
- Inspire teams to high performance and exceptional customer service.
- Leadership
- Monitor, lead and motivate service associate by developing a positive team environment in which members participate, cooperate with and support each other;
- Actively recruit, hire and develop retail team associates that represent our properly our brand;
- Manage payroll, breaks and shift changes;
- Model and ensure store policies compliance;
- Respond to changing demands of the business and create the customer experience while focusing on strategic, operational, and leadership excellence;
- Conduct performance evaluations and manage the store turnover.
- Operations
- Ensure proper training on product knowledge for staff;
- Ensure proper maintenance and organization of the store and back store;
- Develop action plans for employee sales growth;
- Manage inventory and loss prevention;
- Control operating costs.
What you’ll need
- Minimum of Five (5) years experience in fashion luxury retail environment, three (3) years (at least) as a store manager;
- Exemplary selling and customer service skills;
- Strong leadership and communication skills;
- Knowledge of Microsoft Office Suite.
Job Type: Full-time
Salary: $80,000.00 - $95,000.00 per year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $80,000 - $95,000
