What are the responsibilities and job description for the Logistics Account Manager position at Mackenzie & Paige Logistics LLC?
Company Overview:
M&P Logistics is a fast-growing, women-owned, $50M logistics company based in Florence, KY, specializing in providing efficient and cost-effective freight solutions. We pride ourselves on offering personalized service to our clients while delivering high-quality transportation across all modes of transportation services.
Job Summary:
The Logistics Account Manager at M&P Logistics is responsible for securing and managing client relationships, generating new business, facilitating the movement of freight, ensuring seamless communication between clients and carriers, and coordinating the transportation of goods across various modes. This unique role blends customer service, sales focused on acquiring new clients, fostering trusted relationships, and ensuring overall client satisfaction.
Responsibilities:
- Proactively prospect and acquire new clients through outbound cold calling efforts.
- Build and maintain strong relationships with clients, serving as their main point of contact.
- Prepare and present competitive price quotes tailored to client needs and market trends.
- Negotiate favorable shipping rates with carriers to ensure costefficiency.
- Assess and select carriers based on cost, reliability, and service quality.
- Manage shipping documentation, including bills of lading and invoices, ensuring accuracy.
- Monitor and track shipments to ensure ontime delivery and resolve any issues
promptly.
Qualifications:
- Bachelor’s degree in Business, Logistics, or a related field (preferred but not mandatory).
- 1 to 3 years of experience in sales or customer service, ideally in logistics or a related industry but not required.
- Exceptional communication skills, both verbal and written.
- Highly organized with strong attention to detail.
- Proven negotiation skills and the ability to handle objections effectively.
- Resultsoriented with a track record of meeting and surpassing targets.
- Familiarity with CRM systems for managing leads and client interactions is a plus.
- Proficiency in MS Office, especially Excel.
- Strong time management skills, with the ability to prioritize and manage multiple
tasks efficiently.
Location: Florence, Ky
About Mackenzie & Paige Logistics LLC
M&P Logistics is a fast-growing, women-owned, $50M logistics company based in Florence, KY, specializing in providing efficient and cost-effective freight solutions. We pride ourselves on offering personalized service to our clients while delivering high-quality transportation across all modes of transportation services.