TITLE: MAILROOM COORDINATOR JOB CODE: FULL-TIME / NON-EXEMPT / HOURLY

DEPARTMENT: FORECLOSURE LEVEL: SUPPORT STAFF

REPORTS TO: FORECLOSURE MANAGER

WORK SCHEDULE:

Between normal business hours of Monday – Friday

PRIMARY RESPONSIBILITY:

Responsible for the inbound and outbound mail processes for the Dallas office. This entails the coordination of all outbound mail for each operational department and mailroom processes/ supplies.

PRIMARY ACCOUNTABILITIES:

1. Coordinate with each business unit contact(s) for outbound mail volume and timelines (Foreclosure, Litigation, Bankruptcy, Eviction, AVT, etc.)

2. Oversee the administration and inventory of mailroom supplies (postage machine, FedEx materials, stationary envelopes, parcel envelopes, etc.)

3. Responsible for the timely delivery (driving to post office or FedEx drop box) of all outgoing mail to the drop-points; Must maintain valid driver’s license and liability insurance.

4. Ensures cost sheets are dispersed timely to the appropriate contact/paralegal for case entries.

5. Logging and delivery of incoming checks via mail.

6. Scanning of documents and mail into system.

7. Perform additional duties as requested.

8. Provides backup support to front desk Receptionist.

SKILLS / EXPERIENCE:

1. HSD; or equivalent of 2 years related work experience.

2. Two plus years in the mortgage banking/servicing experience is a plus.

3. Excellent PC skills with ability to adapt rapidly to a variety of systems.

4. Excellent interpersonal and communication skills with the ability to effectively communicate with individuals of varying authority in a professional and efficient manner.

5. Willingness to grow and take on additional responsibilities.

CHARACTERISTICS:

1. Positive attitude and professional image at all times.

2. Able to work cohesively with others or independently with little supervision.

3. Highly dependable (attendance, daily responsibilities/tasks, and project deadlines).

4. Competent in multi-tasking, prioritization, and maintain confidentiality.

5. Very detail-oriented.

6. Good decision maker. Understand when to take initiative or seek manager’s input.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Significant physical abilities include lifting up to 15 lbs.

/carrying/sitting/standing for long periods of time, reaching/handling, talking/hearing conversations, near/far visual acuity/depth perception/field of vision. Specific vision abilities required by this job include close vision such as to read hand written or typed material and the ability to adjust focus. This position requires the individual to meet multiple demands from several people and interact with the public, government agencies and other staff.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is low to moderate. Duties are performed indoors / office environment.

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific term or condition of employment. The Firm may add to, modify, or delete any aspect of this job (or the position itself) at any time as it deems advisable.