What are the responsibilities and job description for the IT Project Manager position at Macomb County Government?
CLASSIFICATION TITLE:
IT Project Manager
SALARY:
$85,183.29 - $110,177.47
DEPARTMENT:
Information Technology
Opening Date:
02/27/2025
Closing Date:
03/13/2025 12:00 a.m.
FLSA STATUS: Exempt - Overtime pursuant to Collective Bargaining Agreement or Human Resources and Labor Relations Policy
EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period
GENERAL SUMMARY:
Under the direction of the department management, this position is directly responsible for the planning, management, delivery and support of technology projects for various Macomb County departments. The IT Project Manager will use standard project management methodologies to assess the feasibility of project requests and manage projects of varying complexity from start to finish, leveraging cross-functional team collaboration, strategic planning, and progress monitoring to ensure on-time and on-budget delivery. This role requires maintaining high visibility with staff, clients, and stakeholders at multiple levels to create trusted relationships to identify and deliver technology-driven solutions.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Manages multiple IT projects and ensures successful delivery to defined project scope, schedule, and budget.
Defines, estimates, and presents new project requests outlining scope, schedule, budget, resources, risks and return on investment (ROI) to obtain executive level approval.
Serves as the primary information technology liaison with assigned departments/clients to ensure overall IT support and solutions delivered with quality and timeliness.
Establishes and maintains a high degree of visibility with assigned departments/clients to ensure overall IT support and solutions are delivered with quality and timeliness.
Develops and maintains client’s annual project roadmap, ensuring feasibility while coordinating and prioritizing both planned and unexpected project requests.
Develops and manages project plans ensuring all deliverables and milestones are identified and accounted for with responsibility and due dates assigned.
Facilitates and aligns cross-functional business and technical teams to ensure peak performance, providing clear purpose, direction, and motivation to deliver high-quality projects.
Develops and implements detailed project communication plans to ensure timely updates and transparency is maintained throughout the life of the project.
Collaborates with project team and stakeholders to identify, document, and define traceability of business, system, and network requirements.
Guides teams through the planning, design, development, testing, training, and implementation phases of projects with varying complexity.
Provides reports to an agreed schedule (or upon request), that include Risk Mitigation and overall project status updates (e.g., red, yellow, green summary status).
Conducts project kick-off and status update meetings to guarantee timely delivery of deliverables while proactively addressing project risks and scheduling conflicts.
Develops and manages project deliverables; including and not limited to; scope, milestone dates, project plans, statuses, allocation of resources, project dependencies and budgets.
Reviews project deliverables at every phase to ensure accuracy, quality, and completeness.
Monitors and reconciles project expenses to ensure they align with the planned budget, managing and controlling overall project cost.
Manages and communicates project risk with respect to predictive analysis, problem solving, communication, and controlling project impact.
Leads vendor and contract management on each project, ensuring adherence to scope, deliverables, escalation, and payment terms.
Ensures all project deliverables are functioning as intended and meet business requirements.
Ensures smooth transitions from project completion to operational stability, addressing any issues promptly and maintaining high levels of communication and support.
Collaborates with assigned departments to create and define annual and 5-year budget outlooks for IT related items (e.g., projects, hardware, software).
Manages overall assigned client IT service requests and incidents to ensure quality and timely resolution based on service level requirements.
Manages IT procurement for assigned clients, including obtaining quotes through the verification of implementation and final payment.
Ensures technology solutions are secure, compliant, and continuously optimized to utilize product features to their fullest potential.
Develops and maintains clients annual project roadmap grounded in feasibility, while coordinating and prioritizing both planned and unexpected project requests.
Documents and manages Requests for Proposals (RFP) for new technology requests.
Defines and controls project scope of work, purpose, business value, risks and assumptions with the client and project resources.
Communicates effectively and creates change orders with clients based upon modifications in scope or when issues are identified that impact timelines and/or budgets.
Maintains and expands on Information Technology knowledge through attendance of seminars, workshops, and other media to stay current and drive new solutions.
Operates an automobile to perform assigned job functions.
Performs related duties as assigned.
QUALIFICATIONS:
Required Education and Experience
A minimum of one of the following:
- Bachelor’s Degree from an accredited college or university in Project Management, Information Technology or a related field and at least three (3) years of experience in project management
- Associate’s Degree (or a minimum of 60 completed credit hours) from an accredited college or university in Project Management, Information Technology or a related field and at least seven (7) years of experience in project management
- High school diploma or GED equivalent and active industry certification in Project Management and at least nine (9) years of experience in project management
Preferred Education and Experience
- Experience in overseeing and directing the work of others
- Experience implementing complex information technology projects
- Experience in managing infrastructure and network projects
- Experience in managing projects for Software as a Service and on-premise environments
- Experience in using project management tools to manage projects and create roadmaps
Required Licenses or Certifications
- Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel
Preferred Licenses or Certifications
- Project Management Professional (PMP)
- Certifications issued by Project Management Institute (PMI)
- Project Management certifications from an accredited college
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:
Knowledge of:
- Information technology including hardware, software, cyber security, and support
- Contract requirements and support adherence to contract
- Core IT methodologies (e.g. Software Development Life Cycle (SDLC), Information Technology Infrastructure Library (ITIL), Agile, Waterfall, Security)
- Root cause analysis and corrective action resolution
- Working in a cross-functional business and technical team environment
- Microsoft Office suite
Skill in:
- Core disciplines of project management methodologies and techniques
- In-depth knowledge of project management areas/deliverables (e.g schedule, scope, quality, communications, etc.)
- Measuring project success factors with respect to cost, schedule and quality
- Working within requirements and test case development
- Interacting with business customers and handling expectations
- Problem solving and identifying solutions for improvement
- Researching and thinking logically to propose solutions & alternatives
- Providing a high level of customer satisfaction and quality deliverables
Ability to:
- Document clear and concise procedural documentation
- Be a self-starter and work independently with minimal direction
- Work well in a team environment and support multiple projects and/or work assignments
- Mentor peers and other supporting team members
- Contribute and support a continuous improvement work environment
- Expertly listen, with strong interpersonal, written, and oral communication skills
- Communicate clearly and concisely both technical and non-technical content
- Establish and maintain effective service-oriented relationships with co-workers, elected officials, Executive Office, department heads, and vendors
- Carry out oral and/or written instructions timely and with quality
- Identify and recommend job related improvements
- Adhere to IT policies and procedures
- Conduct oneself with tact and courtesy
- Work in an environment which embraces the county’s Dignity Campaign
- Effectively speak, write and understand the English language
- Effectively speak, write and understand a language other than English is preferred
- Understand and carry out oral and/or written instructions
- Accurately organize and maintain paper documents and electronic files
- Maintain the confidentiality of information and professional boundaries
WORK ENVIRONMENT/CONDITIONS:
The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.
N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously
Work Environment
Office or similar indoor environment: F/C
Outdoor environment: N/S
Street environment (near moving traffic): N/S
Construction site: O
Confined space: N/S
Exposures
Individuals who are hostile or irate: N/S
Individuals with known violent backgrounds: N/S
Extreme cold (below 32 degrees): N/S
Extreme heat (above 100 degrees): N/S
Communicable diseases: N/S
Moving mechanical parts: N/S
Fumes or airborne particles: N/S
Toxic or caustic chemicals, substances, or waste: N/S
Loud noises (85 decibels): N/S
Blood Borne Pathogens: N/S
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously
Demand:
Balancing on even or uneven surfaces/ground: F/C
Bending (forward or backward bending at the waist): F/C
Climbing up or down stairs, ladders, scaffolding and platforms: O
Crawling (moving about on hands and knees). Inspecting in confined spaces: N/S
Digging: N/S
Driving on sealed and unsealed roads: F/C
Grasping, gripping, holding, clasping with fingers or hands: O
Kneeling to work at low levels: O
Manual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C
Lift/Carry/Move objects from one level/position to another:
Up to 50 pounds: F/C
Over 50 pounds: N/S
Push/Pull objects away from or towards the body: O
Reaching overhead (arms raised above the shoulder) or forward reaching (arms extended): F/C
Sitting in a seated position during the task performance: F/C
Standing in an upright position without movement: F/C
Walking considerable distances in the facility on multiple surfaces: F/C
Running considerable distances in the facility on multiple surfaces: N/S
GENERAL REQUIREMENTS AND DISCLAIMERS
Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.
Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.
United Auto Workers (UAW) Local 412 - Supervisors bargaining unit represents this position. Therefore, there may be contract language which could require consideration in the selection process.
About Us
Macomb County is Michigan’s third most populated county, boasting a population of more than 865,000 residents and growing. From the densely-populated southern cities to the rural northern villages, Macomb County possesses a wealth of assets that make it a desirable place to live, work and play! As the county gains in population and cultural diversity increases, initiatives such as the dignity campaign enables us to cultivate a community that embraces all people and celebrates their unique contributions. Through collaborative community-based activities, Macomb County is promoting multiculturalism and inclusiveness.
Salary : $85,183 - $110,177
