What are the responsibilities and job description for the Customer Journey Analytics Lead position at Macrosoft?
Role: Customer Journey Analytics (CJA)
Duration: 12 months
Location: Issaquah, WA (Hybrid)
Job Description:
Job Description:
• The CJA Lead will be responsible for discovery, design and implementation of CJA requirements i.e. Creation of CJA Reports using dimensions, metrics & analyzing the insights generated.
• He/she will also be responsible for leading the development team of minimum 2 CJA developers.
• As part of leading the team, he/she will be responsible for reviewing changes done by the junior developers, guide them for any technical blockers they might be facing.
• CJA lead is also a client facing role to participate in requirement gathering and technical discussions with client POs & Architects.
Qualifications & Skills:
• Overall IT Experience of 6 years, with minimum 2 years of hands-on development experience with Customer Journey Analytics (CJA)
• Understanding of Analytics Data Collection using some tag manager is must preferably experienced with Adobe Tag / Launch.
• Experience with Adobe Analytics - proficient with different types of AA report components, evars, props, events, segments.
• Experience with Adobe Web SDK, Understanding of Adobe Journey Optimizer on high level, Adobe experience Platform Dataset, Query Service would be a plus.
• Demonstrate strong analytical and problem-solving skills.
• Good communication skills to ensure effective customer interactions, communications, and documentation.
• Self-starter - Organized and highly motivated.
• Fast learner, ability to learn new technologies/languages.
• Excellent written and verbal communication skills.
