What are the responsibilities and job description for the Director, Field Service Operations position at Macs Facility Solutions?
About us
Macs Facility Solutions provides commercial cleaning and maintenance services to businesses nationwide. Located in Moorestown, NJ. We are agile, customer-centric, fun, and honest. Sometimes work is hard, but we try to bring the best teams together to make it easier and enjoy what we do.
We are growing our management team! Excellent opportunity available for a talented Operations Manager to manage field service operations and supervise our field supervisors.
Duties Include:
- Oversee day-to-day operations of our supervised building services teams
- Ensure efficient use of resources and adherence to our core values
- Collaborate with teams to manage accounts
- Identify areas for improvement and implement solutions
- Manage and motivate a team of employees
- Collaborate with other departments to optimize processes and achieve business goals
- Ensure compliance with regulatory requirements
- Major Account Management and customer relationship development
Requirements:
- Experience managing similar service based businesses with largely remote service teams a plus
- Proven experience in operations management or a similar role
- Strong leadership and decision-making skills
- Excellent problem-solving abilities
- Experience in facilities service business or similar field service positions
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- This position requires visiting accounts and teams in the field usually by car. Are you able to commute to customer sites?
Experience:
- Operations management in facility service: 3 years (Required)
Work Location: Hybrid remote in Moorestown, NJ 08057
Salary : $85,000 - $95,000