HR Generalist/ Recruiter

Mad Mobile is leading the charge in building the next generation of retail and restaurant experiences. In today’s rapidly evolving market, customer expectations continue to change, and Mad Mobile is at the forefront of innovation. We empower customers to engage and purchase from brands seamlessly, whether they’re in-store, outside the four walls, or on the go. Our platform already supports some of the biggest brands, and we're always looking for new ways to engage with customers, increase in-store productivity, and ultimately drive transactional value. If you're passionate about creating exceptional experiences and shaping the future of retail and restaurants, Mad Mobile is the place for you!

Location: Tampa, FL (In Office)

Job Summary

We are seeking an experienced Human Resources Generalist/Recruiter to join our team. The ideal candidate will have a strong background in human resources, particularly in high-growth software/technology companies. This role involves a wide range of HR activities, including compensation, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, morale, and training and development. You will work closely with the US Director of People Operations and the CHRO to ensure all HR policies and procedures are followed in accordance with company guidelines and legal requirements.

Key Responsibilities

HR Generalist Activities:

• Employee Relations: Address employee inquiries and resolve issues promptly and effectively.
• Onboarding: Facilitate the onboarding process for new hires, ensuring a smooth transition into the company.
• Policy Implementation: Assist in developing and implementing HR policies and procedures. Maintain the employee handbook.
• Performance Management: Support performance review processes and provide guidance to managers and employees.
• Compliance: Ensure compliance with federal, state, and local employment laws and regulations.
• HR Administration: Maintain accurate employee records and manage HR documentation.
  
  

Recruiting Activities

• Talent Acquisition: Develop and execute recruiting strategies to attract top talent for various roles within the company.
• Job Postings: Create and post job descriptions on various job boards and social media platforms.
• Candidate Screening: Review resumes, conduct initial phone screens, and coordinate interviews with hiring managers.
• Interviewing: Conduct interviews and provide feedback to hiring managers.
• Offer Management: Prepare and extend job offers and manage the onboarding process for new hires.
• Employer Branding: Promote Mad Mobile as an employer of choice through various channels and initiatives.
  
  

Key Skills

• Communication: Excellent verbal and written communication skills.
• Interpersonal Skills: Strong ability to build relationships and work collaboratively with diverse teams.
• Organizational Skills: Exceptional organizational and time management abilities.
• Problem-Solving: Strong analytical and problem-solving skills.
• Attention to Detail: High level of accuracy and attention to detail.
• Tech Savvy: Proficiency in HR software, applicant tracking systems (ATS), and Microsoft Office Suite.
• Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously.
• Confidentiality: Maintain a high level of confidentiality and professionalism.
  
  

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. SHRM or PHR certification is a plus.
• Experience: 3 years of experience in HR generalist and recruiting roles.
• Tools: Experience with ADP WorkforceNOW or similar HRIS.
  
  

Health & Welfare

At Mad Mobile, we are committed to taking care of our employees from day one. Our benefits plans kick in immediately, with no waiting period. We offer market-leading benefits for medical, dental, and vision, covering a generous portion of your premiums. To ensure a great start, we provide a $1000 HSA contribution (prorated based on your start date and split into two payments).

Additionally, we offer a 401(k) plan with a matching contribution of up to 6%, and you are fully vested from day one. At Mad Mobile, we are not only building the next generation of in-store experiences; we are also building the next generation of incredible teams.

EEOC Statement

Mad Mobile is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Mad Mobile does not accept unsolicited headhunter and agency resumes. Mad Mobile will not pay fees to any third-party agency or company that does not have a signed agreement with Mad Mobile.