What are the responsibilities and job description for the Welcome Center Coordinator position at Madison Area YMCA?
We are looking for a detail-oriented and organized Member Services Representative to join our team at the Madison Area YMCA. This role is responsible for maintaining accurate records, processing transactions, and providing excellent customer service.
Duties:
- Conduct daily front desk operations as directed while following all YMCA policies.
- Process membership accounts, answer questions related to membership, programs, events, etc.
- Execute registration process and transactions for YMCA programs accurately.
Requirements:
- High School Diploma, associate degree a plus.
- Ability to work accurately and efficiently in a fast-paced environment.
- Excellent problem-solving skills and ability to think critically.
