Front Desk Concierge

Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet guests upon arrival with a warm and friendly demeanor.
• Manage reservations and check-in/check-out processes efficiently.
• Handle phone inquiries and provide accurate information regarding services and amenities.
• Maintain an organized front desk area, ensuring all materials are stocked and accessible.
• Perform data entry tasks, including updating guest information and managing calendars.
• Assist with administrative duties such as filing, proofreading documents, and office management tasks.
• Address guest concerns promptly and effectively, ensuring high levels of customer satisfaction.
• Collaborate with other departments to facilitate seamless guest experiences.

Experience

• Previous experience in customer support or a front desk role is preferred but not required.
• Proficiency in office software and phone systems is essential.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent communication skills, both verbal and written, with a keen eye for detail.
• Experience in calendar management and data entry will be considered an asset.

Join our team as a Front Desk Agent where you can make a positive impact on our guests' experiences while developing your professional skills in a supportive environment.

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: No more than 25 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Monday to Friday

Work Location: In person

Salary : $15