Front Desk Concierge

Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and assist guests upon arrival, providing information about the facility and services offered.
• Manage reservations and check-in/check-out processes using computer systems.
• Handle phone inquiries and manage phone systems to ensure effective communication.
• Maintain an organized front desk area, ensuring all materials are readily available for guests and staff.
• Perform calendar management tasks, scheduling appointments and coordinating with other departments as necessary.
• Type, file, and maintain records accurately in a computerized system.
• Provide administrative support as needed, including handling correspondence and managing office supplies.
• Assist with guest requests and resolve any issues promptly to ensure guest satisfaction.

Skills

• Proven experience in front desk operations or similar customer service roles.
• Strong computer literacy with proficiency in office software applications.
• Familiarity with phone systems and effective communication techniques.
• Excellent time management skills to prioritize tasks effectively.
• Ability to work independently as well as collaboratively within a team environment.
• Strong organizational skills with attention to detail in administrative tasks.
• Experience as a personal assistant is a plus but not required.

Join our team as a Front Desk Agent where your contributions will enhance our guests' experiences while developing your professional skills in a supportive environment!

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Monday to Friday

Ability to Commute:

• Ocoee, FL 34761 (Required)

Ability to Relocate:

• Ocoee, FL 34761: Relocate before starting work (Required)

Work Location: In person

Salary : $15