Assistant Golf Professional (Hourly)

The City of Madison Parks Division is hiring Assistant Golf Professionals for the 2025 golf season. The successful candidates will work to coordinate overall management of the four City of Madison Golf Courses. These positions work directly with the Golf Operations Supervisor and Golf Programming Assistants and must exhibit a diverse skillset to oversee a fast-moving, large-scale hospitality-driven operation with over 100 team members. Working as an extension of the Golf Operations Supervisor and Golf Programming Assistants, this role oversees the day-to-day management of clubhouse operations including managing, training, and scheduling staff to maximize efficiency and customer experiences in the areas of food and beverage service, point of sale transactions, and outdoor operations. Additionally, these positions will be expected to resolve customer service issues, ensure quality control expectations are met daily, manage communications with maintenance staff, ensure cleanliness and readiness of the clubhouse and related facilities and amenities, and ensure accurate daily counts and reports are performed, especially as it relates to inventory control, point of sale reports etc. Display and execute comprehensive leadership of all clubhouse operations in the absence of the Golf Operations Supervisor and Golf Programming Assistants.

• Work directly with the Golf Operations Supervisor and Golf Programming Assistants on all items to promote longevity and financial sustainability and grow operational proficiencies.
• Oversee day to day clubhouse operations.
• Aid in facilitating needs of all four locations to create operational efficiencies. 
• Assist with any items related to any events or outings that are being hosted at their specific course, including non-golf activities.
• Manage details related to the outing or event such as number of players, number of carts, creating cart signs, scorecards or a scoreboard, staging carts, etc.
• Ensure inventory requirements are followed and completed daily and monthly.
• Provide point of sale support for daily operations, including addressing modifications and overall build of the system to facilitate ease of operations and essential reporting needs.
• Create daily tasks for Attendant Staff to ensure a clean and presentable workplace and grounds surrounding clubhouses.
• Communicate with and schedule leagues for each season, including building tee sheets for each that provide diverse options of play.
• Work closely with the Golf Operations Supervisor and Golf Programming Assistants to review financials for each course to establish success and identify needs.
• Train attendant/food and beverage staff in corresponding areas of responsibility.
• Aid in scheduling of facilities to ensure coverage, while balancing budget related restraints.
• Oversee golf course, concession, golf cart, driving range, and merchandise operations. 
• Handle point of sale transactions.
• Open and close facilities. In the case of inclement weather, take appropriate actions to ensure the safety of course patrons and employees.
• Provide support for tournaments, leagues and other events. 
• Support programs, outings, and tournaments through clubhouse and course set up, handling special needs, properly staffing, and providing for excellent customer experiences. 
• Communicate with maintenance staff on all upcoming events, daily schedules, and needs.
• Perform related work as required.

• Two (2) years of experience in applying the standard techniques of playing and teaching golf, rules of golf, and etiquette; and in using computers and computer software applicable to the duties of the position, such as data management and Rectrac (or similar) scheduling and registration software; AND
• Familiarity with golf-related concessions, equipment, and merchandising.

• Two (2) years of experience in food and beverage and customer service in a golf course clubhouse setting.

• Associate's degree in Golf, Recreation, Hospitality Management, or a related field; AND
• One (1) year of work experience in food and beverage and customer service in a golf course clubhouse setting or similar concept.

• Bachelor's degree (or higher) in Golf, Recreation, Hospitality Management, or a related field.

• Current PGA Class A certification.

• Licensed Bartender within 30 days of hire. Failure to obtain and maintain license will result in forfeiture of position, absent extenuating circumstances.
• Ability to meet the transportation requirements of the position.
• Employees will be expected to work evenings and weekends for leagues, special events, and as otherwise required.
• Registered PGA apprentice/affiliation/membership status preferred, but not required.

Salary : $25