What are the responsibilities and job description for the Boston | General Manager | Upscale Italian position at Madison Collective?
Job Description
Job Description
Overview :
An acclaimed chef-driven, award winning restaurant group in Boston seeks a hospitality driven General Manager to lead day to day operations of their busy, full service upscale casual Italian restaurant and bar. If you are passionate about supporting and developing a great team as well as seasonal, hand made food and a great beverage program then this could be the perfect fit.
We are looking for someone who truly understands the value of hospitality in order to foster an environment of teamwork from the dining room to the kitchen. The GM should possess the mindset of always being of service to others, and be able to lead by example so this translates to the rest of the team. The ideal candidate is extremely self-motivated and systems driven, should have an entrepreneurial mindset and a creative outlook when it comes to leadership and operations. This is a full service, casual fine dining environmentso it is preferred that candidates have a background in fine diningespecially in award winning chef driven environments.
The restaurant focuses on seasonal dishes highlighting the diverse cuisine of the coastal Italian region, drawing inspiration from Italys coastal towns. As the General Manager, you will guide and shape the service, team, operations, and overall guest experience at the restaurant and bar. The primary focuses of this role are team leadership and development with all FOH team members, financial accountability for the restaurants P&L, and brand maintenance and awareness. The General Manager has overarching authority over all aspects of the restaurant, and works collaboratively to drive the overall financial and operational performance of this restaurant and bar.
Job Responsibilities :
The General Manager is committed to the following job components, designed to create a meaningful, growth-oriented position :
- Act as the face of the restaurant, leading the business with professionalism, integrity, and care
- Be a business-oriented leader, understanding that smart decision making around purchasing, training, hiring, coaching, and scheduling impacts all elements of restaurant operations
- Cultivate meaningful relationships with the management team, staff, and guests that express a commitment to the groups identity, growth, and guest experience
- Recognize that the restaurants success depends on working well with all team members of varying skill sets and experience levels, while holding team members accountable and complying with HR
- Exude passion for hospitality, restaurant operations, gastronomy, and the brands identity
Core Management Responsibilities :
General Manager Responsibilities :
Schedule : Full-Time, varying schedule of both businesses
Management Structure : Reports to Managing Partners and Ownership
Job Requirements :
Minimum 8 years experience working in hospitality, including at least 4 years in management
Ability to work well under pressure in a fast-paced, ever-changing work environment
Excellent verbal and written communication skills
Highly organized with strong attention to detail
High integrity and professionalism
A positive, joyful, upbeat, and energetic attitude leading by example
Comfortable standing / walking for 8 hours, and be able to bend, push, pull, and / or lift 30 lbs.
Metrics of Success :
Demonstrates diligence and technique in cleanliness, service, and precision
Displays a curious, kind, thoughtful, creative, and self-aware personality
Works the floor during service, with excellent guest-facing hospitality and service recovery skills
Exists as a known leader to all FOH and BOH staff and management, offering support, guidance,
training, education, and extensive menu and product knowledge
Thrives in a chef-driven restaurant atmosphere, supporting the near-obsessive food culture
Invests in new ideas and knowledge for continued professional growth in restaurant operations
Committed to improving financial performance through staff training and service education
Consistently meets or exceeds budgeted financial performance and employee turnover expectations
The above job description may be amended at any time by management.
Benefits :
Salary : $100,000 - $120,000
