Job Description
Job Description
DESCRIPTION :
Beautifully appointed, high volume restaurant operation in Miami is seeking a poised and dedicated General Manager to join our rapidly expanding team.As the leader of the business, the General Manager will take ownership and work in tandem with the Executive Chef to provide daily support, coaching and accountability for the front of house managers and culinary teams in order to develop high performing hospitality teams. The GM will be a champion of our core values, all while ensuring excellent guest experiences, driving sales, increasing profitability, and maintaining high employee retention and satisfaction rates. This is a critical leadership role in the company, requiring the highest standards of performance to provide an internal role model and example of the companys values. The position is responsible for ensuring that the restaurant complies with all laws and achieves both financial and qualitative performance targets, positioning us for continued long-term growth.The right person for this role will be tenacious, energetic, and obsessed with creating memorable guest experiences. Director-level experience is highly favored for this role.
- Continued expansion plans offer room for eventual growth and development
Job Duties include (but are not limited to) :
Operational Excellence :
Accountable for operating within our business processes including, but not limited to, facilities maintenance, management scheduling and staff scheduling standards, task delegation for managers and chefs, administration, service and shift management, and quality control.Lead the team to ensure achievement of food, beverage, service, ambiance standards including compliance with DOH standardsEnsure appropriate and timely communication between senior leadership and line staff by ensuring daily pre-shift meeting leadership, weekly manager meeting contribution and leadership as appropriate, daily log book, incident, accident and facility reportsDisplay full mastery of opening, swing, closing shifts, service points for staff, managers and private events - leading by example at all timesEnsure the teams have supplies and equipment needed to perform daily at a high level by maintaining pars, managing inventory and ordering processes for Linen, Office Supplies, Menu Paper, Promotional Materials, Operating Supplies, Service Small wares, China, Glass, Silver (CGS), Perishable Dcor (flowers / produce), and repairs - all while maintaining costs in line with budgetsProtect Brand Standards for the restaurant by ensuring that all in-house marketing materials (menus, fonts, post cards, check presenters, uniforms) meet guidelinesEnsure the team executes BEOs for private dining and eventsLead the planning and execution as well as communication of programming for all promotional and holiday offerings to ensure high level experiences for special events, holidays, or promotions.Team Development :
Create and lead a positive and professional working environment for all employees, including the management team in FOH and BOH.Maintain effective and timely communication to all FOH / BOH and HQ team members.Work in tandem with HR team to take ownership of recruitment and maintain a high performing service team with high retention rates.Coach and develop hourly employees and management team to get the best results and allow for opportunities for them to grow their careers within the company.Maintain consistency by following operating procedures including training and development, progressive discipline, review processes.Communicate and champion our company benefits and work perks for all level employees as a tool to retain and encourage our team membersCreate and maintain positive working relationships with leadership at all levels, including sister restaurants within the company in order to promote collaboration, support, and growth for all.Administrative & General :
Fulfill all financial administrative tasks such as invoice processing, scheduling, tracking costs, ensuring accurate ordering and inventory reporting, and attending meetings with the management team to review weekly P&L and analyze data.Accountable for meeting budgeted sales goals and budgeted labor and operating costs for the restaurant.Monitor labor and expense budgets daily, making adjustments day to day in response to trending sales.Responsible for the restaurant 100% complying with all state, federal and local laws including, but not limited to payroll compliance, labor laws, sick leave, DOH guidelines, and more.Facility / Health & Safety :
Work in tandem with the other operators to maintain a top notch facility that complies with all state, local, and federal laws including safety and department of health requirements.Perform daily walkthroughs of the facility, communicating any issues in a timely manner to the Director of Operations.Oversee monthly preventative services as scheduled by the facilities management team.REQUIREMENTS :
Bachelor's degree and / or relevant experience in Food & Beverage operationsNo less than 3 years of experience as a General Manager. Director-level experience preferred.No less than 2 years in any previous management roleHigh volume experience with revenue threshold exceeding $20MM Team leadership of large teams exceeding 50 FOH employeesStrong financial acumen with ability to analyze and translate a P&LOpening experience a plus!Excellent communicator with the ability and willingness to collaborate with BOH leadershipAbility to mentor managementAdept at conflict resolutionAbility to spot and resolve problems efficientlyCapable of delegating multiple tasksUpdated knowledge F&B trends and best practicesWorking knowledge of various computer software programs (MS Office, restaurant management software, POS)BENEFITS :
Competitive Salary ($150-165K )Full medical / dental / visionBonus potential based on KPI'sDining discounts and compsRelocation assistance is possibleOpportunity for growth with new locations coming online soon
Salary : $150,000 - $165,000
