What are the responsibilities and job description for the Patient Access Technician position at Madison County Hospital?
Are all hospitals the same? Not on your life. Hospitals are as different as the people who work in them. At Madison Health, our staff members know that kindness and compassion have a healing power all their own. They recognize that they each play a special role in creating a caring environment for our patients.
We are always looking for caring healthcare professionals to join our family of caregivers. Our associates are empowered to help improve the lives of others and the quality of care our patients receive.
Why London, Ohio?
London is a growing community just 25 minutes west of Columbus, OH. London offers a small town feel while still being close to metropolitan areas where you have easy access to a blend of entertainment and cultural experiences.
About the position: As a Patient Access Technician at Madison Health, you will be responsible for arranging for the efficient and orderly pre-registration of inpatients and pre-registration of individuals who have hospital based outpatient testing or procedures. Ensure that patient information is collected and patients are aware of hospital policies and procedures. This is a part-time position. The hours for this position are Saturday and Sunday 7am-7pm.
Key job qualities/duties:
- Interviews patients or their representative to obtain personal information or verify information already on file, including emergency numbers and insurance information. Enters required demographic information into the computer database. Accepts reservations for direct admit patients. Obtains signature from patient or representative for testing and/or treatment or admission.
- Provide patients all required notifications regarding patient rights. Initiates the Advance Directive process. Distributes Medicare IM Form and Medicaid Patient Rights Literature. Provide information to the patient regarding billing, visiting hours and hospital specific literature where warranted.
- Pre-registers patients for scheduled admissions and outpatient procedures, verifying insurance information and making sure a complete order is secured.
- Consults other departments as appropriate to provide information needed for patient safety and care. Answers incoming calls from departments to make necessary patient status changes in system. Distributes appropriate information to departments as warranted. Make sure chart copies are scanned for Medical Records and auditing.
- Collects or makes arrangements to collect co-payments and/or co-insurance due at time of service. Records payments in computer database. Provides a receipt for payment to the patient and Finance Department. Refers patients to Customer Service when financial arrangements need to be made.
What qualifications are we looking for?
- High school diploma or equivalent
