What are the responsibilities and job description for the Property Collection Clerk I position at Madison County HR?
DESCRIPTION
BENEFITS
Position Overview
Assist the public with the collection of Real and Business Personal property taxes in accordance with the Code of Alabama 1975 Revenue and Taxation. This employee will process tax notices using various forms of accepted payments and verify them for accuracy. This candidate must be able to communicate effectively and professionally when working with the public both in person and by phone; must be customer service oriented, must be tech savvy and have proficient knowledge with Excel & Microsoft Office; must be able to answer taxpayer’s questions and support clerical staff as required; must be able to balance daily cash drawers, must have attention to detail and accuracy in all work, research property tax accounts (Real & Business Personal), make collection calls on delinquent accounts and other duties assigned. This person must be willing to work at the Service Center as well as satellite offices, sometimes with very short notice.
Essential Duties and Responsibilities
(All duties listed may not be included in any one position nor does the list include all tasks found in a position of this class.)
Process property tax payments; maintain and balance cash drawers accurately and effectively; research delinquent accounts; call on delinquent accounts; communicate with taxpayers professionally both in person and by phone; work collaboratively with other team members and other departments to reach common goals and objectives.
Education and Experience
Education and Experience
- This candidate must have a high school diploma or equivalent.
- Minimum one-year responsible clerical and customer experience preferred.
Knowledge, Skill, and Ability
- Must be proficient with Microsoft Office Suites (Excel, Word, Outlook, etc.).
- Customer Service and Cash Handling experience preferred.
- Must be able to accurately type a minimum of 40wpm
- Must be proficient on a 10-key calculator
- Clerical or accounting experience preferred.
- Must be detail oriented, have a good attitude, and a desire to work well with the public and team members.
Other Requirements
Physical Requirements
- Must be able to lift or carry objects under 50lbs.
- Ability to sit at a computer terminal for an extended period.
Certifications or Licenses Required
- Willing to complete all requirements of the Ad Valorem Staff Development Program with the State of Alabama Department of Revenue & Center for Governmental Services.
Work Schedule
- 8:30 a.m. - 5:00 p.m.
- Monday - Friday
To be considered for this position, all applicants must complete the employment application in full.
Madison County is an Equal Employment Opportunity Employer that encourages applicants from diverse backgrounds to apply. Madison County is a drug-free workplace and conducts drug and alcohol testing.
Tax Collector
1918 N. Memorial Parkway
Huntsville, Alabama, 35801
Madison County periodically reviews and when fiscally able, adjusts salary rates and our benefits package to remain competitive in our area.
Benefits Summary
Healthcare Insurance: Blue Cross of Alabama is administered through the Local Government Health Insurance Plan (LGHIP).
Coverage Type Employee's Premium County's Contribution
Single Coverage Bi-weekly Premium $ 64.00 $ 254.50
Family Coverage Bi-weekly Premium $ 155.75 $ 620.05
Dental Coverage: Dental coverage is included with LGHIP through Blue Cross and Blue Shield of Alabama. LGHIP manages dental costs and provides enhanced dental benefits using negotiated discounts with in-network dentists. To locate in-network dentists go to www.bcbsal.com. Assuming the services are covered you will normally only be responsible for out of pocket.
Life Insurance: Madison County provides $25,000 in life, $25,000 in accidental death and dismemberment and $25,000 line of duty insurance to eligible employees in certified positions.
Employee Retirement Plans: Employees are required to participate in the Employees Retirement System, which is a Defined Benefit Plan administered through the Retirement Systems of Alabama (RSA). Participants contribute 5% to 8.5% of their earnings depending on their hire date and classification. Sworn Certified Personnel have an accelerated contribution schedule
- Employer contribution percentage is set by the Retirement Systems of Alabama and changes annually.
Employee Clinic: Madison County employees and dependents over age 12 may use the Employee Health Clinic for the low co-pay of $15.00 per visit. To be eligible to use the clinic, the employee and dependent must be enrolled in Madison County's health insurance plan as their primary coverage.
Voluntary Plans are also available:
- Additional life Insurance for employee and dependents
- Flexible spending accounts (healthcare and childcare)
- Vision Insurance
- Minimum of 10 holidays per calendar year
- Accrue 8 hours of annual leave and 8 hours of sick leave per month
Salary : $34,986 - $55,952
