What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Madison Family Clinic?
Job Summary
We are seeking a detail-oriented and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring smooth operations within the medical office and supporting healthcare professionals in delivering quality patient care.
Responsibilities
- Greet patients warmly and assist them with the check-in process.
- Schedule appointments and manage the medical calendar effectively.
- Verify insurance information and handle medical collections as necessary.
- Maintain patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
- Assist with coding and billing processes, including familiarity with ICD-10 codes.
- Prepare care plans in collaboration with healthcare providers.
- Utilize EMR software for patient management and documentation.
- Answer phone calls, respond to inquiries, and provide information regarding services offered.
- Coordinate communication between patients and medical staff to facilitate care.
Skills
- Proficient in medical scheduling and front desk operations.
- Knowledge of medical coding practices and insurance verification processes.
- Experience with medical collections is a plus.
- Bilingual abilities are highly desirable to assist a diverse patient population.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work collaboratively in a fast-paced environment while maintaining professionalism.
Join our dedicated team where your contributions will make a significant impact on patient experiences and overall office efficiency. We look forward to welcoming a new Medical Receptionist who shares our commitment to quality healthcare.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Ability to Commute:
- Richmond, KY 40475 (Required)
Ability to Relocate:
- Richmond, KY 40475: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15