What are the responsibilities and job description for the Front Desk Receptionist position at Williams Family Dentistry?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet clients and visitors with a warm and professional demeanor.
- Answer phone calls promptly, demonstrating excellent phone etiquette.
- Manage appointment scheduling and calendar management for staff members.
- Perform clerical duties such as filing, data entry, and maintaining office supplies.
- Provide customer support by addressing inquiries and resolving issues effectively.
- Assist in maintaining office organization and cleanliness.
- Utilize computer literacy skills to operate office software, including QuickBooks when necessary.
- Support medical receptionist tasks as required, including patient check-in and record management.
- Bilingual candidates are encouraged to assist with communication for non-English speaking clients.
Requirements
- Proven experience as a receptionist or in a similar customer support role is preferred.
- Strong computer literacy skills with proficiency in Microsoft Office Suite;
- Excellent phone etiquette and communication skills, both verbal and written.
- Ability to manage calendars effectively and prioritize tasks in a busy environment.
- Strong organizational skills with attention to detail in clerical tasks.
- Bilingual proficiency is highly desirable but not mandatory.
- A positive attitude, professionalism, and the ability to work well within a team.
Join us as we strive to provide outstanding service while creating an inviting environment for our clients!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- General dentistry: 1 year (Required)
Ability to Commute:
- Lexington, KY 40508 (Required)
Ability to Relocate:
- Lexington, KY 40508: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22