What are the responsibilities and job description for the Medical Administrative Assistant position at Madison Psychiatry Services?
Job Summary
The Medical Administrative Assistant plays a crucial role in the efficient operation of healthcare facilities by providing essential administrative support. This position involves greeting patients, in person and on the telephone, answering telephones promptly, calmly managing patient communication, check in/out, filing, verifying insurance, utilizing EMR, collecting copays, managing patient records, ensuring compliance with health regulations, and assisting with prior authorizations. The ideal candidate will possess strong organizational skills, attention to detail, and a commitment to maintaining patient confidentiality in accordance with HIPAA regulations.
Responsibilities
- Promptly answering the phone in a courteous and professional manner.
- Greets patients and visitors in a prompt, courteous and helpful manner.
- Obtains, verifies and enters complete and accurate patient demographic data and insurance information in the computer.
- Performs patient check-in and out.
- Manage patient appointments and scheduling efficiently - schedules follow-up appointments.
- Maintain and organize patient records, ensuring accuracy and compliance with health information management standards (HIPAA),.
- Support medical collections processes as needed.
- Facilitate communication between patients and healthcare providers.
- Utilize electronic health record systems for data entry and management.
- Ensure all office procedures comply with HIPAA regulations to protect patient privacy.
- Maintains office areas including stocking and cleaning.
- Completes all required compliance training.
Skills
- Proficiency in health information management practices.
- Experience with electronic health record systems (EHR) is preferred.
- Strong knowledge of medical administrative support functions including documentation.
- Familiarity with HIPAA regulations and commitment to maintaining confidentiality.
- Excellent organizational skills with attention to detail.
- Ability to work effectively in an office environment.
- Strong communication skills for interacting with patients and healthcare professionals.
This role is essential for ensuring that healthcare operations run smoothly while providing high-quality support to both patients and staff. If you are passionate about contributing to the healthcare field through effective administrative practices, we encourage you to apply.
Job Type: Part-time
Pay: $14.86 - $16.00 per hour
Expected hours: 26 – 30 per week
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Medical administrative support: 1 year (Preferred)
Ability to Commute:
- Madison, AL 35758 (Required)
Work Location: In person
Salary : $15 - $16