What are the responsibilities and job description for the Receptionist position at Madison Veterinary Hospital?
We are looking for a dependable, punctual, hard working, and motivated individual to join our growing team. Experience working in a veterinary hospital is preferred. Experience with front office (scheduling, answering phones, etc.) is required for this position. As a receptionist, your responsibilities will require customer service skills and ability to type along with using proper grammar and punctuation. Typing skills are a must for this position. Duties include but not limited to answering phones on multi line phone system, scheduling appointments for exams and surgeries, checking in and checking out clients/patients, explaining office policies and procedures, cleaning daily, as scheduled and when needed in between (clean up accidents when they occur), update patient records, maintain the cleanliness of the lobby and your work area, processing payments, invoicing, order/request medication refills, take messages for clients and relay medical information, communicate clearly and effectively (verbal and written) and other general office duties.
Experience using general office equipment is necessary (multi line phone system, printers, etc.). You must be able to type, have customer service experience, accept and improve from constructive criticism, as well as effective communication between staff and clients.
After a 90 day probation period, you will be evaluated on your performance. You will be offered medical, vision, dental and AFLAC insurance along with an annual uniform allowance, discounts on products and services for your personal pets. You are required to be punctual every day, dependable, willing to learn and improve, and be hard working. Must be willing to accept and improve from constructive criticism and follow office policies at all times. Starting pay for this position is $15.00/hour with no previous veterinary experience (but with front desk experience). Pay negotiable based on experience.
This position is full time and hours are Monday through Friday 8:15am - 5:45pm or 8:30am - 6:00pm. You will get a day off weekly (same day every week) and Saturdays are 7:30am - 12:00pm. Typically every other Saturday. Saturdays are a requirement for this position.
COVID vaccine NOT required for employment.
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- front desk/receptionist: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Madison, OH (Required)
Ability to Relocate:
- Madison, OH: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $20