What are the responsibilities and job description for the Doula Experience Specialist position at Mae Health, Inc?
Doula network sustainability is integral to Maes support model. As our network grows nationwide we are looking to also grow the team responsible for the development and sustainability of our community of doula partners.
This unique role will drive external community partnerships while managing internal workflows to ensure sustained and successful implementation of doula work in our current and future markets.
As Maes doula and community based partners primary point of contact the ideal candidate has project management experience and is comfortable managing various stakeholders enjoys presenting to partners and is passionate about our mission. This role also includes submitting applications to various systems that require this candidate to be exceptionally organized detail oriented adhere to deadlines and respect the timely nature of this work.
Additionally the Doula Experience Specialist will support insurance plan partner conversations as they pertain to doula network capacity growth and strategic scaleup. Comfort speaking publicly to Maes brand and pillars will be critical to success.
The Doula Experience Specialist will report to Maes Vice President of Marketing and Doula Enablement.
About the roles responsibilities :
- Manage internal and external communication to ensure the maintenance of a satisfied doula network
- Identify doulas to develop network in new markets
- Develop and deliver presentations to prospective doulas and community based and plan partners
- Maintain a detailed understanding of our Product processes and educational materials
- Ensure proper utility of Maes Product and support doula education training and troubleshooting
- Daily reconciliation of internal management tools tracking user feedback and administrative needs
- Own administrative support of all doula onboarding state and internal (experience with data entry and state Medicaid systems a plus)
- Collaborate with internal stakeholders to manage network success and ensure network capacity
- Represent Mae at community and doulafacing events
- Support the establishment of strategic processes to streamline management of Maes doula community
Qualifications :
Additional Information :
Benefits include
We are currently only hiring US based applicants and are unable to sponsor visas.
Additional Information
Mae Health Participates in EVerify
This employer participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S. If EVerify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use EVerify once you have accepted a job offer and completed the Form I9.
Remote Work : Employment Type :
Fulltime
Key Skills
Computer Science,user experience,User Interface,SME,CSS,Interaction Design,Windows,Android,Usability Studies,Visual Design,HTML,User Research,JavaScript,Web Services,Wireframes
Experience : years
Vacancy : 1
Salary : $75,000 - $85,000