What are the responsibilities and job description for the Data Management Specialist I position at Magellan Health, Inc.?
Job Summary:
The Data Management Specialist I performs timely and accurate data entry and maintenance of provider records or credentialing and contract information in multiple databases.
- Reviews correspondence and ensures timely, accurate record set-up and data entry.
- Supports internal auditing process to ensure data accuracy and integrity.
- Researches and resolves issues and ensures systems are updated, timely, appropriately and accurately.
- Responds to requests to update or change information and ensures that all changes are made within operational guidelines and accurately support all other systems related functions.
- Researches and responds to providers and other internal staff regarding complex inquiries.
- Develops solutions and communicates outcomes by telephone and in writing.
- Supports the implementation of new business by ensuring providers are appropriately and accurately loaded in all applicable systems.
- Records daily activities using electronic and manual systems as directed.
- Provides consultation and information to area offices regarding the composition of the provider network or specific provider statuses.
- Forwards provider requests for network inclusion to the area offices for review and approval.
- Assists representatives with detailed information in order to answer provider questions and returns provider calls, as requested, to communicate resolution and/or appropriate course of action.
- Performs other duties and special projects as assigned.
Other Job Requirements Responsibilities
Possesses the ability to type 45-50 words per minute.
Uses standard office equipment including telephone, copy machines, personal computer software and mainframe/LAN data systems.
Possess a high level of technical aptitude and be able to organize and manage information in multiple system environments.
Manages multiple priorities, pays close attention to detail, and is proficient in word processing and spreadsheet applications.
Analyzes and procures solutions to problems in a fast-paced production-based environment and possesses proven customer service skills and the ability to successfully work in a team.
Minimum of two years of experience in customer service, data management, communications, or credentialing verifications is required.
Minimum of one year of experience in a behavioral health or related industry is preferred.
General Job Information Title
Data Management Specialist I
Grade
17
Work Experience - Required
Behavioral Health, Customer Service, Healthcare
Education - Required
GED, High School Diploma
License and Certifications - Required
N/A
Salary Range
$31,175 - $46,765
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package.
Magellan offers a broad range of health, life, voluntary, and other benefits and perks that enhance your physical, mental, emotional, and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with, and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Responsibilities
Salary : $31,175 - $46,765
