What are the responsibilities and job description for the Cabana Server/Attendant position at Magic Springs Theme and Waterpark?
Job Title: Cabana Server
Reports to: Supervisor and Team Leads, Revenue Managers
Department: Revenue
Job Summary:
Cabana Server: Assist guests during their cabana rental. Provide excellent customer service and ensure their satisfaction with rental, food, etc.
Specific Duties and Responsibilities:
- Maintain all cabanas and VIP seating; ensure they are clean, neat and organized
- Provide efficient food and beverage service to VIP seating and cabana customers
- Greeting all cabana guests in a professional timely manner and be available and accessible to guest for the majority of their visit
- Knowledge of all menu items and specials.
- Responsible for promoting sales and discouraging theft.
- Deliver online food orders to the correct cabana.
- Assist customers with questions regarding Magic Springs.
- Maintain a safe, clean, and professional work environment at all times.
- Must maintain proper attendance and promptness.
- Assist in cleaning and resetting the cabanas at the end of the day.
- Follow opening and closing procedures in assigned locations to maintain cleanliness standards
- Provide superior customer service to all customers in a polite and expedient manner
- Other duties as assigned.
Qualifications:
- Candidate must be 17 years of age.
- Previous server experience is preferred.
- Ability to multi-task and complete assigned tasks in a timely manner while working in a fast-paced environment
- Ability to accept guidance, constructive criticism and supervision.
- Ability to communicate effectively with customers, team members and leadership.
- Be aware, attentive, and work well with others.
- In this position you must possess oral and written English skills and must be able to communicate with guest and other employees effectively.
- Required to work in various weather conditions.
- Available to work overtime if over 18 years of age.
- Available to work flexible hours including weekends and holidays.
- Attention to detail.
- All job offers contingent on passing a criminal, drug, alcohol, and social security background check.
Physical Demands: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to walk or stand for up to six to eight hours a shift.
- Requires occasional kneeling and bending.
- Requires occasional reaching above shoulder, pushing and pulling.
- Requires occasional lifts and carries up to 30 pounds.
- Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech.
