What are the responsibilities and job description for the Scheduling Coordinator position at Magna Kids Pediatric Dentistry?
Overview
We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. In this role, you will be responsible for managing appointment schedules, coordinating patient visits, and ensuring the smooth operation of our front desk activities. The ideal candidate will have experience in a dental office setting and possess strong communication skills to effectively interact with patients and staff.
Responsibilities
- Manage and coordinate appointment schedules for patients, ensuring optimal use of time and resources.
- Answer phone calls with professionalism, providing excellent phone etiquette while addressing patient inquiries and concerns.
- Maintain accurate patient records and documentation in accordance with office protocols.
- Collaborate with staff to facilitate effective communication regarding patient needs and appointments.
- Utilize dental software systems such as Open Dental for scheduling and record management.
- Ensure the front desk area is organized and welcoming for patients upon arrival.
- Stay informed about dental terminology to effectively communicate with both patients and providers.
Requirements
- Previous experience in a dental office is preferred.
- Familiarity with Open Dental is a plus.
- Excellent phone etiquette and communication skills, both verbal and written.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Proficient in managing patient appointments and handling administrative tasks efficiently.
- A proactive approach to problem-solving and ability to work collaboratively within a team.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No less than 16 per week
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $15