What are the responsibilities and job description for the Customer Success Manager position at MagniFind?
MagniFind is excited to partner with a leading AI-driven growth platform in the search for a Customer Success Manager to drive client success and retention.
YOUR BACKGROUND:
- 3 years in customer success or account management within SaaS or marketing technology.
- Proven experience managing digital ad campaigns with expertise in Google and Meta platforms.
- Strong analytical skills with the ability to translate campaign performance data into actionable insights.
- Excellent communication and presentation abilities, engaging both technical and executive stakeholders.
THE COMPANY:
- An innovative AI-powered platform optimizing user acquisition and retention for leading brands.
- Recognized for delivering significant improvements in Return on Ad Spend (ROAS) and customer lifetime value.
- Committed to leveraging data and technology to drive predictable and scalable growth.
THE ROLE:
- Serve as the primary point of contact for clients, ensuring their success and satisfaction.
- Analyze ad campaign performance to provide strategic recommendations.
- Collaborate with cross-functional teams to align on client goals and outcomes.
- Identify opportunities for account growth through upselling and cross-selling.
WHY JOIN?
- Be part of a company at the forefront of AI-driven marketing solutions.
- Opportunity to make a significant impact on client success and company growth.
- Join a collaborative and innovative team dedicated to excellence.
Salary : $100,000 - $120,000
