Platform Product Manager, Standards

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220 countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

At Airbnb, our top priority is to create safe and trusted experiences for our Hosts and guests. As the Platform Product Manager on the Standards team, you will play a pivotal role in creating and maintaining a safe environment by building products and platforms that ensure compliance with our Community Policies. This involves enforcing appropriate consequences, providing a transparent appeals process, and building systems that scale to meet the needs of the business.

The Difference You Will Make:

As a Platform Product Manager, Standards, you will be responsible for executing on a set of strategic priorities that uphold Airbnb’s community standards. You will work cross-functionally with engineers, data scientists, designers, operations experts, and policy experts to ensure that our policies are enforced on appropriately and seamlessly. Your work will have a significant impact on the safety and trustworthiness of our platform, directly contributing to Airbnb’s mission of creating a world where anyone can belong anywhere.

A typical day:

Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and successful product launches.

Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact.

Defining goals and success with clearly measurable objectives and key results.

Building alignment across product teams (inside and outside of Trust & Safety) and Leadership.

Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.

Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes.

Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront

Developing short term plans aligned with long term goals to iteratively build platform capabilities to ensure consistent policy application and enforcement across all Airbnb teams.

Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms

A typical day:

● Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and successful product launches.

● Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact.

● Defining goals and success with clearly measurable objectives and key results.

● Building alignment across product teams (inside and outside of Trust & Safety) and Leadership.

● Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.

● Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes.

● Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront

● Developing short term plans aligned with long term goals to iteratively build platform capabilities to ensure consistent policy application and enforcement across all Airbnb teams.

Your Expertise:

● 5 years product management experience

● Excellent written and verbal communication ability to manage a diverse stakeholder audience

● Strong analytical, troubleshooting, and problem-solving skills

● Experienced in design, and hypothesis driven product development

● Entrepreneurial drive to achieve stretch goals in an innovative, fast-paced environment

● Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams

● More than comfortable in an ambiguous matrixed organization

Education:

Bachelor's degree preferred

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.

Pay Rate Range: $59-$70/hour.

Benefits: Medical, Dental, Vision, 401K

Salary : $59 - $70