What are the responsibilities and job description for the Information Technology Desktop Support position at Magnit?
This is a contract and onsite role through Magnit Global with one of the world’s leading health insurance companies.
Client Details
Job Position : IT Desktop Support
Client : Cigna
Location : Burlington, NJ, 08016
Duration : 6 Months (Possibilities of Extensions)
Note: 100% onsite. Core hours are 5:00am - 3:30pm EST, Sunday-Wednesday. Need availability for training between 7:30am-4pm, Monday-Friday.
Job Duties:
- Contributes to the IT Support job family in a support capacity.
- Helps configure, install, maintain and upgrade computer systems hardware and software.
- Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.
- May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.
- Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support.
- General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
- General knowledge of networking switches and data networks.
- General knowledge of IP telecommunications systems.
- General knowledge of printers
- 3 years of recent Desk Side Support required with Hands on Experience
Salary : $35 - $40
