What are the responsibilities and job description for the Sr. Program Manager position at Magnit?
About the Role
Role is hybrid working 3 days a week onsite in our client's Oakland, CA office and 2 days remote.
Sr. Program Manager is accountable for managing the MSP/VMS program at their designated account(s). They must ensure that Magnit is an indispensable, trusted partner to the client, delivering on the contractual scope of services, maintaining a high level of customer satisfaction, managing day-to-day site operations, and Magnit’s onsite team. Program Manager’s scope may be regional or global, with services that may encompass some or all of Magnit’s service offerings (MSP/EOR/VOP).
What You Will Do
Deliver Magnit’s contractual scope of services through regular interaction with the client users, staffing partners, and Magnit colleagues
Demonstrate a comprehensive mastery of all day-to-day and strategic operational functions that are required to service the client
Maintain and demonstrate knowledge of client’s industry, products, markets, competition, and financial positions
Manage quality delivery in working with the onsite team and offsite assigned colleagues
Partner closely with the Director of Client Services to introduce new services to the client and for support and guidance on program delivery, issue resolution, and account management
Manage Supplier relationships ensuring close communication and collaboration
Partner with Magnit’s offsite functional leaders to leverage best practices and to ensure the program maintains a high standard of delivery throughout
Participate in all relevant training programs available internally for business and professional development
Manage and provide continuous improvement initiatives
Manage and interact with Magnit’s payrolled workers at the client site in accordance with all relevant labor laws and legislative practices for each jurisdiction under management
What You Will Need
Bachelor’s degree
Management experience that includes supervisory responsibilities of 1-4 direct reports
5 years of MSP Program Management experience required
Working knowledge of labor and employment laws
Experience with on-site operations for Fortune 500/1000 companies preferred
Extensive vendor management experience across disciplines and geographic locations preferred
Strategic thinking and complex problem-solving skills
Salary is between $145,000 - $165,000 based on experience, skills and qualifications.
Salary : $145,000 - $165,000
