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Facilitator of Customer Services

Magnolia Health Systems
Indianapolis, IN Full Time
POSTED ON 1/4/2025 CLOSED ON 2/2/2025

What are the responsibilities and job description for the Facilitator of Customer Services position at Magnolia Health Systems?

About us: Magnolia Health Systems, a statewide healthcare company, is committed to its residents and employees. Magnolia Health Systems provides the utmost quality of care to residents by selecting the best, qualified management personnel to work on our team. At Magnolia Health Systems we support and empower Nurses in their role by trusting them to perform direct care to residents while also encouraging them to lead their department.

About the Role: Magnolia Health Systems is seeking a Facilitator of Customer Services

  • To build relationships
  • To multi-task and have excellent organizational skills
  • To communicate information of interest or concern pertainingto residents
  • To maintain a positive and uplifting personalityable to handle requests/concerns of residents and family members
  • To assist with staff support and management during evenings and weekends

About you: The ideal candidate would have the following skills and experience.

  • High school graduate and/or equivalent highly desirable
  • Must be able to read, write and follow oral instructions
  • Must exhibit good organizational skills
  • Must exhibit the ability to establish rapport with residents, family members,representatives, and staff members

Benefits: Magnolia Health Systemsoffers:

  • Health Insurance through United Healthcare
  • Dental Insurance through Paramount Dental
  • Vision Insurance through EyeMed Vision
  • Supplemental Insurance Policies such as: Short Term Disability, Critical Illness, Hospital Indemnity, Accident, and Life Insurance
  • Paid Vacation Accrual Program
  • Perfect Attendance Bonus Program
  • Weekend Bonuses
  • Holiday Pay – Starts immediately with no waiting period
  • Student Loan Repayment Program
  • Continuing Education Programs
  • Tuition Assistance Programs
  • Career Advancement Opportunities

If you are ready to join theMagnolia Health SystemsFamily, please apply online today!

Magnolia Health Systems is an equal opportunity employer and gives employment and promotional consideration without regard to race, color, sex, religion, age, national origin, marital or veteran status, disability, sexual orientation, gender identity, or any other protected class as defined by local, state, or federal law.

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