What are the responsibilities and job description for the Assistant Office Manager position at Magnolia Services?
About Magnolia Dental : Magnolia Dental is a leading provider of high-quality dental care, dedicated to delivering exceptional service in a welcoming and compassionate environment. We pride ourselves on fostering a culture of professionalism, teamwork, and patient-centered care.
Position Summary : The Assistant Office Manager will play a pivotal role in supporting the daily operations of the practice. This position focuses on ensuring smooth and efficient patient experience, supervising staff, managing schedules, and assisting in administrative tasks. The Assistant Manager will be a key partner to the Office Manager and the dental team to ensure operational excellence.
Responsibilities :
- Oversee daily operations to ensure a seamless patient experience
- Assist with scheduling patient appointments and managing provider schedules
- Maintain office inventory and supplies, ensuring timely orders
- Implement office procedures and ensure compliance with dental practice regulations
- Supervise, mentor, and support front office and clinical team members
- Conduct staff training and performance evaluations
- Act as the primary point of contact in the absence of the Office Manager
- Handle escalated patient concerns and ensure prompt issue resolution
- Maintain a welcoming and professional environment for patients
- Improve patient satisfaction and retention strategies
- Assist with insurance claims, billing, and collections
- Monitor and maintain financial performance metrics
- Prepare reports for office management and track key operational KPIs
Qualifications :
Benefits
Salary : $23 - $26
