What are the responsibilities and job description for the Complex Manager of People Services position at Magnolia St. Louis?
Overview
Are you ready to help shape the future of travel and hospitality? CoralTree is seeking an exceptional People Services Manager to join our dynamic team supporting the Magnolia - St. Louis and the Magnolia - Omaha. As the Complex People Services Manager, you'll play a key role in bringing our vision to life by administering and managing the People Services operation for multiple business units. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.
Responsibilities
In this role, you’ll:
- Be the Keeper of the Culture: Embody and champion our belief that travel fills us in a way that nothing else can. Inspire and and remind us how good it is to play, rest, savor, experience, and connect.
- Lead the People Services Charge: Oversee the day-to-day operations of the People Services operation for multiple business units by ensuring we continue to attract, develop, and retain the best talent in the industry.
- Shape our Strategic Future: Participate in shaping the future of our company by providing strategic planning and support, including staffing and training initiatives that will keep us at the forefront of the hospitality industry.
- Maintain Compliance with Confidence: Stay up-to-date on the latest government regulations and record-keeping requirements while ensuring that our team feels supported and valued.
- Maximize Performance: Oversee our performance management system, ensuring that performance evaluations are conducted in a timely manner and that our talent management system is effectively identifying and developing our top performers.
- Recruit with Passion: Play an integral role in attracting top talent to our organization, utilizing and updating our applicant tracking system, coordinating competency-based interviews, and analyzing data to make recommendations that will help us continue to grow and evolve.
- Coach for Success: Support our team members by providing coaching, counseling, and disciplinary actions when necessary, while also administering associate benefits and open enrollment to help our team members feel valued and supported.
- Manage Leaves with Compassion: Administer FMLA/LOA functions with compassion and empathy, ensuring our team members feel supported during times of need.
Qualifications
The ideal candidate will be:
- A high school graduate, or have a combination of training and experience that provides the knowledge, skills, and abilities required.
- A hands-on leader who values relationship building with all team members.
- Familiar with employment laws, EEOC regulations, and state-specific guidelines.
- Comfortable having employee relations conversations in a virtual setting when necessary.
- Computer literate in Microsoft Word, Excel, and Windows, with the ability to learn HRIS systems (iCIMS and UKG a plus).
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
- Group medical, dental, vision, life, and disability benefits.
- Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
- An employee assistance program.
- Paid time off/sick time
- Participation in a 401(k) plan with a company match.
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
#MagnoliaStLouis
