Dispatcher

The Dispatcher is responsible for supporting Magnum operations with direction from the Regional Manager. The primary purpose is to organize and conduct activities to assure safe, cost effective, on-time operating performance.

• Coordinate the utilization of drivers, trucks and equipment to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers
• Communicate with and dispatch drivers to appropriate locations according to customer needs
• Entering accurate and complete load information into Magnum’s computer system
• Review and audit driver logs to verify items shipped by matching bills of lading, reconciling quantities, noting discrepancies and monitoring errors, missing information or violations
• Ensure compliance with hours of service and other FMCSA regulations as well as company policies
• Enter / Audit driver payroll
• Participate in operational and Safety meetings
• Submit all necessary paperwork to Billing Dept. for accurate billing of customer
• Promptly communicate any delays, issues, or concerns regarding Customer loads/requests
• Assist with projects and perform other duties as assigned.
• Appropriate use of progressive discipline, providing both positive and negative constructive feedback to employees

• Prior transportation experience in Truckload/Local/Intermodal/Cartage/Broker capacity
• Ability to adapt and be flexible in an environment where priorities and load schedules are constantly changing
• High level of interpersonal skills to communicate effectively with drivers and customers verbally or in written/messaging format
• Knowledge of business processes, transportation and dispatch terminology
• Ability to multi-task, establish priorities and meet deadlines
• Participate in a team environment and communicate effectively
• Geographical knowledge of the assigned metro area and the Midwest
• Truckmate (TMW) and TMW Suite software experience preferred
• Familiarity with CSA principles and FMCSA regulations
• Goal oriented and able to set and achieve company or personal objectives established to ensure maximum productivity

Education/Experience:

• High School Diploma/GED and minimum of a two-year college degree (associate degree) and knowledge of the transportation industry (preferred).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by state and federal law.

• Ability to sit and/or stand for extended periods of time - continuously.
• Ability to talk, hear, and see – continuously.
• Ability to lift and/or carry up to 20 pounds – occasionally.
• Ability to travel – occasionally.

Magnum was established in 1978, to provide supply chain network solutions. Magnum comprises five separately incorporated divisions geared towards meeting the specific needs of its customers: Magnum LTD, Magnum LTL, Magnum Dedicated, Magnum Warehousing, and Magnum Logistics. With Corporate headquarters located in Fargo, North Dakota, Magnum services a variety of industries throughout the United States. We are a frontline warehousing and logistics service provider with continued goals to grow and remain competitive in the National economy.

Magnum hauls/delivers a variety of freight for our customers and partner carriers. Some examples may include paper products, household chemicals, alcohol, tobacco, and food-grade items. Magnum is an equal-opportunity employer, a drug-free workplace, and participates in E-Verify. We are veteran-owned and operated!

Benefits:

This is a full-time position with a complete benefits package available, including:

• Health Insurance with HSA and FSA Options and Wellness Incentives
• Company Paid Life Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off
• Employee Assistance Program (EAP)
• Supplemental Insurance Voluntary Options (Short-Term Disability, Long Term Disability, Accident/Hospital Confinement, Critical Illness/Cancer Insurance)

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