What are the responsibilities and job description for the Internal Sales Representative - Manufacturing position at Magnum Systems?
TITLE: Inside Sales Representative
OPEN POSITIONS: 1
LOCATION: Lenexa, Kansas OR Parsons, Kansas
REPORTS TO: Aftermarket Product Manager
Magnum Systems, Inc. is currently seeking an Internal Sales Representative to join our team at our Parsons, KS facility. If you meet the qualifications outlined below and are hardworking, trustworthy, dependable, and can succeed in a demanding, fast-paced work environment, we encourage you to apply.
Magnum Systems, Inc. is one of North America's leading designers and manufacturers of material handling and packaging systems for dry bulk materials. We earned that spot with our collective engineering knowledge and application experience. We're not all that flashy, but customers who process bulk materials such as grain, seeds, cereals, sugar, flour, plastic pellets, plastic powder, sand, cement, fly ash, fertilizers, and granulate chemicals value our ability to solve their bulk material handling challenges.
Become part of our tradition! If you enjoy being part of something special, then bring your energy and come grow with us!
SUMMARY
The Inside Sales Representative is responsible for ensuring Magnum Systems' sales activities achieve strategic objectives for the specific geographic region assigned. This position requires a high demonstration of expertise in clear communication, formal quotation strategy, information gathering, margin management, accurate sales projections, intrinsic drive, negotiation skills, and attention to detail. This position will work closely with drafting & design and regional sales, as well as interaction with project management from time to time. This position relies on extensive experience and judgement to plan and accomplish regional targets, implement strategic programs, and promote open communication in line with Magnum Systems' strategic initiatives.
ESSENTIAL FUNCTIONS
- Identify, present, and communicate target markets and opportunities. Work with marketing, regional sales, and independent agents to provide a full-service experience.
- Keep quotes log up to date with contacts, communication, opportunities, reasons for lost sales, and forecasting.
- Put in place a plan to best achieve targets.
- Identify missing product or services from current offering, possible acquisition targets or strategic partnerships, and competitive intelligence for region.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; working with internal resources.
- Assist marketing with technical and job specific information.
- Ask questions to upsell customers to full systems or more components.
QUALIFICATIONS
Required:
- High school diploma or GED equivalent
- Minimum 5 years of related industry and/or customer service
Preferred:
- Associate degree in Business
SKILLS REQUIREMENTS
- Critical thinking skills. Able to proactively identify needs, predict obstacles, assess solutions, and communicate importance of accountability.
- Interpersonal skills. Must work closely with other departments, employees, customers, executive team, and vendors. Listening and providing an environment for open communication from all levels is critical.
- Detail Oriented. Understands that everything that leaves our facility is a representation of the employees, company, and reputation (drawings, written and verbal communication, etc.). Must have concept of "the big picture" when it comes to internal changes of policy or procedure.
- Product knowledge or aptitude for industrial technical systems and products.
- Excellent presentation, listening, and investigating skills.
- Professional communication and relationship selling skills.
- Continuous education driven. Looking to improve every day and leading by example.
OTHER
Work Environment
- This position operates in a professional office setting with limited exposure to noise, hazards, or extreme temperatures.. This role routinely involves the use of standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
- The performance of this position may occasionally require exposure to the manufacturing areas, which may require the use of personal protective equipment such as safety glasses with side shields, mandatory hearing protection, and safety footwear.
Physical Requirements
- Sitting: Primarily a sedentary position, involving extended periods of sitting to handle phone calls, process orders, and manage customer inquiries via computer systems.
- Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
- Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
- Reaching and Typing: Frequent reaching and finger dexterity are essential for managing computer tasks, operating a phone, and handling paperwork. The job often requires accurate typing and occasional document handling.
- Lifting: Light lifting may be required occasionally, typically up to 10 pounds, for tasks like moving office supplies or files.
- Hearing and Speaking: Clear verbal communication is crucial for customer service interactions, as well as the ability to understand customer requests over the phone. Good hearing ability is essential for effective communication.
- Visual Acuity: Strong close visual acuity is needed to view computer screens, analyze data, and handle small amounts of paperwork. The role often involves extensive screen time, which can require occasional breaks to avoid eye strain.
- Standing and Walking: While generally minimal, occasional standing or walking around the office may be required.
Travel Requirements
- Occasional travel may be required.
Supervisory Requirements
- None
DISCLAIMER
- This job description is not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties as assigned may be required. Magnum Systems reserves the right to modify this job description at any time.
- Magnum Systems is a drug and alcohol-free workplace.
- Magnum Systems is an Equal Opportunity Employer. Reasonable accommodation may be made for employees with disabilities if requested.
- Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.