What are the responsibilities and job description for the Fazoli's Outdoor Order Takers Needed position at Mahavir Enterprises llc?
Why Are We Here?
At Fazoli’s, our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!
What Do We Do?
As a dedicated Team Member, you are a vital member of the Fazoli's team who is also learning and developing the essential skills to advance your career. You will work closely with your management team and crew to ensure the success of your Fazoli’s Restaurant. In order to fulfill this important role successfully you will need the following:
Flexibility: The ability to work with and through others to accomplish goals. As a Team Member, you will have several options for stations to train in. Our associates are led by passionate, service-oriented leaders and help us ensure one of our core values is delivered every day to every Guest: “GREAT GUEST SERVICE is what we do.”, Leadership also means leading by example and treating people from all walks of life with dignity and respect. At Fazoli’s, no matter what, “PEOPLE come first.”
Integrity: The ability to leverage Fazoli’s policies, systems and processes in order to execute our concept flawlessly and represent our brand brilliantly to the highest standards of excellence. Without integrity, no business, ours included, can operate successfully. And this is why “INTEGRITY is everything” is one of
Competitive Spirit: The desire to win and be the very best you can be. There is no such thing as a perfect restaurant, yet perfection is the goal we aspire to achieve every day! Through hard work and determination, we strive to make each day better than the last. Our “PURSUIT OF EXCELLENCE is never-ending.”
Responsibilities
A Fazoli's Outdoor Order Oaker, is responsible for taking orders from customers in an outdoor environment in the parking lot. They ensure accuracy, provide excellent customer service, and maintain a safe and efficient workflow. ***Please note this position will only be available for the first grand opening month - afterward you would transfer to an indoor cashier position.***
- Taking Orders: Interact with customers in the parking lot, accurately taking their food or beverage orders using a handheld device.
- Customer Service: Provide friendly and courteous service, answering questions, offering suggestions, and ensuring customer satisfaction.
- Order Accuracy: Repeat customer orders back to them for verification, ensuring all items and modifications are correct before processing the order.
- Order Processing: Input orders into the POS system, process payments, and prepare any necessary documentation for the kitchen or preparation area.
- Communication: Communicate clearly and efficiently with the kitchen staff or other personnel to ensure orders are prepared and delivered promptly.
- Safety and Security: Maintain awareness of the surrounding environment, including traffic flow, pedestrian activity, and potential safety hazards.
- Maintaining a Clean and Organized Workspace: Ensure the order-taking area is clean, organized, and stocked with necessary supplies.
- Additional Duties: May assist with other tasks as needed, such as handling cash, preparing change, or assisting with customer service in other areas of the establishment.
Starting pay ranges between $10.00 - $12.00 per hour and is dependent on experience and availability.
Qualifications
- Education: High school diploma or G.E.D. equivalent preferred.
- Experience: Casual dining/fast casual experience preferred but not required. Associates with grand opening and high-volume experience are highly encouraged to applied.
Number of Positions to Fill: 4
Salary : $10 - $12
