What are the responsibilities and job description for the Mainframe Operator position at Mahima Bhauta?
- Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology.
- Quickly create, escalate, triage and track customer technology related incidents.
- Excellent communication skills necessary to collaborate with IT staff, customers and vendors.
- Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services.
- Monitors mainframe control consoles, periodically checking system performance.
- May assist with the review/validation of mainframe job control language, but this skill is not mandated.
- Perform deliveries as assigned and must be able to lift 50 pounds.
Experience Level: 3 years
Environment:
- Technical Environment(s);
- Must have an in-depth knowledge and at least 3 years of experience with Microsoft Teams.
Job Type: Contract
Pay: $18.01 - $45.26 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Overtime
Experience:
- Microsoft Teams: 4 years (Required)
- Level 1 Incident Manager: 4 years (Required)
- create, escalate, triage incidents: 4 years (Required)
- mainframe control consoles: 3 years (Required)
- mainframe job control language: 3 years (Required)
- lift 50 pounds.: 3 years (Required)
Ability to Commute:
- Pontiac, MI 48340 (Required)
Work Location: In person
Salary : $18 - $45
