What are the responsibilities and job description for the Customer Service and Order Writer position at Mail Data Inc. Mailing Services?
Company Description
Mail Data Inc. Mailing Services in Manchester, NH, offers complete direct mailing services including mail list and data processing, addressing, lettershop services, handwork, kitting, fulfillment, and postal logistics. We are dedicated to staying ahead of the competition by leveraging new data management technologies and production equipment to ensure the success of our clients' direct mail campaigns.
Role Description
This is a full-time on-site role for a Customer Service and Order Writer at Mail Data Inc. Mailing Services. The role involves managing phone etiquette, ensuring customer satisfaction, providing excellent customer service, utilizing computer literacy skills, and maintaining effective communication with clients and team members on a daily basis.
Qualifications
- Phone Etiquette and Communication skills
- Customer Satisfaction and Customer Service skills
- Computer Literacy
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Experience in a customer-facing role is a plus
- High school diploma or equivalent; degree in Business, Marketing, or related field preferred.