What are the responsibilities and job description for the Lead Veteran Care Technician position at Main Salvation Army?
STATUS: FT/40hrs/wk
MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
QUALIFICATIONS:
- Associate Degree in a Human Services related discipline.
- Related employment experience may be substituted for degree requirements on a 2:1 ratio
- Demonstrate a positive attitude, with ability to work with people of diverse backgrounds & circumstances
- Able to maintain a non-judgement attitude, professional approach and boundaries with clients
- Able to handle crisis/emergency services for the homeless & to utilize crisis intervention & conflict resolution skills
- Ability to assess at risk participants and situations
- Ability to maintain strict confidentiality
- Excellent verbal and written communication skills
- Successful background clearance
- Experience working with homeless and/or at-risk veterans preferred
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Software (Word, Excel, etc.)
- Ability to communicate & work effectively with a diverse group of residents, staff & community partners
- Must have a valid NV Driver License, clean driving record, and own registered and insured vehicle
- Veteran status preferred.
RESPONSIBILITIES:
Guides, directs, and schedules assigned veterans care technicians
Assists with the planning and preparation of training and orientation of new and existing veterans care technicians
Oversee compliance with all facility rules.
Assist with facilitating the intake and discharge process as well as client orientation
Complete accurate and timely data entry into the HMIS system
Coordinate care with VA personnel and others on behalf of participants for eligibility documentation, mental and physical health services.
Maintain, record, and report progression of veterans through program participation.
Oversee medication management
Assist veterans to identify mainstream needs and facilitate the process with appropriate service providers to meet those needs.
Assist veterans with employment readiness services
Perform interventions and crisis – oriented services
Provide support to all veteran residents
Attend all scheduled team meetings and trainings
Other duties and special projects as assigned.
PHYSICAL REQUIREMENTS:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.
