Outreach and Engagement Specialist

OVERVIEW: 

The primary objective of this position is to engage and aid individuals in increasing their housing stability. The mobile outreach team will drive to designated areas in Fresno, Merced, and Madera.

DUTIES AND RESPONSIBILITIES:

• Develop and maintain relationships with local organizations
• Collaborate with all community partners to create a seamless service delivery
• Provide housing assistance
• Maintain weekly contact with clients
• Provide case management services to clients with varying degrees of vocational, social, cultural, and/or medical impairments hindering self-sufficiency
• Provide formal and informal referrals to community resources
• Maintain client service records in the social services database and HMIS
• Maintain required forms and reports in the prescribed format
• Collaborate with all community partners to create a seamless service delivery
• Participate in staff meetings and in applicable training
• Track, analyze, and input data relevant for county, donor, and internal stakeholders
• Coordinate services with The Salvation Army’s Adult Rehabilitation Centers
• Administer Pastoral Care including prayer
• Other related duties as required

EDUCATION AND EXPERIENCE:

• High School diploma or equivalent (required)
• CA driver’s license (required)
• Associate degree in Social Work or Psychology (preferred)
• Experience working in Social services (2 years preferred)
• Experience with Microsoft programs
• Experience using social services database
• Tuberculosis clearance (within the first seven days of employment – company provided)
• Complete the Bloodborne Pathogen training (within 90 days of employment - company provided - required)

SKILLS AND ABILITIES:

• Knowledge of social services programs
• Bilingual in Spanish (preferred)
• Team player
• Detail oriented
• Great communication skills

EQUIPMENT USED: 

• Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (usually file boxes)

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church.  We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission.  Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.