What are the responsibilities and job description for the Front Desk Coordinator position at Maine Dentistry - Do Dental Differently?
Front Desk Coordinator
Maine Dentistry, voted "Best Place to Work in Maine" in 2021, 2022, and 2023, is looking for an experienced Front Desk Coordinator in Maine. If you value a healthy work/life balance, a positive and collaborative work environment, and providing excellent patient care, you may be a good fit for our team.
$500 Sign-on Bonus
What you will do:
- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer phone calls, schedule appointments, and provide information to callers.
- Maintain patient records and ensure accuracy of information.
- Manage patient check-in and check-out processes.
- Coordinate with medical staff to ensure smooth patient flow.
- Handle patient inquiries and resolve any issues or concerns.
- Assist with insurance verification and billing processes.
- Perform general administrative tasks such as filing, faxing, and scanning documents.
- Manage inventory of office supplies and place orders as needed.
- Coordinate and oversee office events and meetings.
What we offer:
Job Type: Full-time day shift
Work setting: In person/office
Salary: $24.00 - $26.00 per hour
- 401(k) and 401(k) matching (up to 4%)
- Up to 4 weeks of paid time off
- 7-9 paid holidays per year
- Production Bonus
- $500/month stipend for healthcare expenses
- Team outings and events
- Travel Reimbursement
What you need:
- Experience using Dentrix, EagleSoft, etc.
- Previous experience working in a dental office or medical receptionist role is preferred.
- Excellent phone etiquette and communication skills.
- Strong organizational skills with the ability to multitask effectively.
- Proficiency in computerized systems for scheduling and managing patient records.
- Ability to maintain confidentiality of patient information.
- Detail-oriented with a high level of accuracy in data entry and record keeping.
- Strong problem-solving skills and ability to handle difficult situations with professionalism.
- Ability to relocate to Maine before starting work (Required)
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $500