Box Office Associate - Summer Staff

BOX OFFICE ASSOCIATES

• Dates: Tues May 20 or 28, 2025 – Sat Aug 24, 2025. Dates will vary depending on the Box Office schedule
• Pay: $16.00 an hour, non-exempt hourly position (very flexible hours, 8-40hrs/wk.)
• Housing: Not provided
• Travel: Not provided
• Location: Brunswick, ME

Primary Responsibilities

Essential functions include (but are not limited to):

• Assisting Audience Services Manager with the day-to-day operations in the Box Office
• Selling single tickets over the phone and in-person
• Assisting in the renewals of subscriptions, in-person and over the phone
• Assisting all theatre guests with ticket sales, exchanges, dining recommendations, etc.
• Display ability to convey decisions to staff and patrons in a calm, courteous and professional manner
• Participate in MSMT events as needed and/or required
• Adhere to the MSMT Safety protocols and all other applicable MSMT policies & procedures, including proper data entry formatting
• Have a positive and respectful attitude
• Promote a collaborative, inclusive, and respectful working environment
• Additional duties as assigned by the Audience Services Manager and MSMT Annual Staff

Qualifications

The following skills and experience are required:

• Customer service skills
• A proactive and positive attitude
• Proficient computer/technology skills, Microsoft Word and Excel
• Knowledge of Patron Manager or other ticketing software a plus
• Excellent organizational, interpersonal, time management, multi-tasking, problem solving, and communication skills
• Experience working in a fast-paced, energized, and quickly changing environment
• Able to work independently and as a team player
• Must be available to work Nights and weekends
• Detail oriented; able to prioritize efficiently and multi-task

PHYSICAL REQUIREMENTS

-Prolonged periods of sitting, standing, bending, kneeling, and climbing

-Ability to regularly move and lift 30-50 lbs. All positions involve lifting and moving cumbersome boxes, packages, equipment, etc.

WORK WEEK and HOURS

-MSMT’s work week is Monday through Sunday

-Full and Part-time hours available

-All positions will work weekends, holidays, and evenings as required per department. You must be available to work at least one full shift or two half shifts per week, but we can schedule up to 40 hrs. weekly.

EXEMPT and HOURLY POSITIONS

-Hourly positions are non-exempt and are eligible for overtime

-Salaried positions are exempt and will not receive overtime

DIVERSITY, EQUITY, and INCLUSION

Diversity and inclusion are core values at MSMT. We are passionate about building and sustaining an inclusive and equitable working environment for all employees. We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions.

MSMT is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. MSMT is committed to the principle of equal employment opportunities for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at MSMT are based on business needs, job requirements, and individual qualifications without regard to race and color; religion or belief; national, social or ethnic origin; age; disability; sex, gender/gender identity, transgender status; marital, civil union, or domestic partnership status; past or present military service; family or parental status; pregnancy; family medical history or genetic information; political persuasion and/or belief; or status as a whistleblower in accordance with applicable Federal, State, and local laws. MSMT will not tolerate discrimination or harassment based on any of these characteristics.

All persons are encouraged to apply.

MSMT is Proud to be an Equal Opportunity Employer

TO APPLY

Please submit to Emily Wright, at boxofficemanager@msmt.org, your cover letter, employment resume, 3 contact references which should include the person’s Name, position, company they work for, phone and email address. Post LAST NAME and JOB POSITION in the subject line please.

** NO PHONE CALLS PLEASE**

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 8 – 40 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Night shift
• Weekends as needed

Ability to Commute:

• Brunswick, ME (Required)

Ability to Relocate:

• Brunswick, ME: Relocate before starting work (Required)

Work Location: In person

Salary : $16