What are the responsibilities and job description for the Assistant Box Office Manager position at Maine State Music Theatre?
ASSISTANT BOX OFFICE MANAGER
- Dates: Tues May 20 – Sun Aug 24, 2025
- Pay: $875.00 a week, exempt salaried position
- Location: Brunswick, ME - Housing not provided
Direct Supervisor: Box Office Manager
Primary Responsibilities & essential functions include (but are not limited to):
- Assist the Box Office Manager with the day-to-day operations of the Box Office
- Perform all customer service-related duties for the Box Office
- Sell single tickets, new subscriptions, and subscription renewals to patrons on the phone and in person
- Assisting with the daily cash-outs and deposits
- Interact with the box office staff and patrons in a calm, courteous, and professional manner
- Work nights and weekends as scheduled
- Assist in adjusting work schedules for the Box Office staff as needed
- Assist with restricting access to the box office by unauthorized personnel
- Participate in MSMT events as needed and/or required
- Adhere to the MSMT Safety protocols and all other applicable MSMT policies & procedures
- Have a positive and respectful attitude
- Promote a collaborative, inclusive, and a respectful working environment
- Additional duties as assigned by the Box Office Manager and MSMT Annual Staff
Qualifications
The following skills and experience are required:
- Customer service skills
- A proactive and positive attitude
- Proficient computer/technology skills, Microsoft Word and Excel
- Knowledge of Patron Manager or other ticketing software a plus
- Excellent organizational, interpersonal, time management, multi-tasking, problem solving, and communication skills
- Experience working in a fast-paced, energized, and quickly changing environment
- Able to work independently and as a team player
- Must be available to work Nights and weekends
- Detail oriented; able to prioritize efficiently and multi-task
PHYSICAL REQUIREMENTS
-Prolonged periods of sitting, standing, bending, kneeling, and climbing
-Ability to regularly move and lift 30-50 lbs. All positions involve lifting and moving cumbersome boxes, packages, equipment, etc.
WORK WEEK and HOURS
-MSMT’s work week is Monday through Sunday
-Full and Part-time hours available
-All positions will work weekends, holidays, and evenings as required per department
EXEMPT and HOURLY POSITIONS
-Hourly positions are non-exempt and are eligible for overtime
-Salaried positions are exempt and will not receive overtime
DIVERSITY, EQUITY, and INCLUSION
Diversity and inclusion are core values at MSMT. We are passionate about building and sustaining an inclusive and equitable working environment for all employees. We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions.
MSMT is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. MSMT is committed to the principle of equal employment opportunities for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at MSMT are based on business needs, job requirements, and individual qualifications without regard to race and color; religion or belief; national, social or ethnic origin; age; disability; sex, gender/gender identity, transgender status; marital, civil union, or domestic partnership status; past or present military service; family or parental status; pregnancy; family medical history or genetic information; political persuasion and/or belief; or status as a whistleblower in accordance with applicable Federal, State, and local laws. MSMT will not tolerate discrimination or harassment based on any of these characteristics.
All persons are encouraged to apply.
MSMT is Proud to be an Equal Opportunity Employer
TO APPLY
Please submit to Emily Wright, at boxofficemanager@msmt.org, your cover letter, employment resume, 3 contact references which should include the person’s Name, position, company they work for, phone and email address. Post LAST NAME and JOB POSITION in the subject line please.
** NO PHONE CALLS PLEASE**
Job Type: Full-time
Pay: $875.00 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Night shift
- Weekends as needed
Ability to Commute:
- Brunswick, ME (Required)
Ability to Relocate:
- Brunswick, ME: Relocate before starting work (Required)
Work Location: In person
Salary : $875
