What are the responsibilities and job description for the Sales Consultant position at Mainely Tubs?
Description
Are you a seasoned sales professional with a passion for luxury products and exceptional customer service? Mainely Tubs, the leading destination for hot tubs, swim spas, and saunas, is seeking a Sales Consultant to join our dynamic Sales Team. If you're driven to engage with customers, expertly follow up on leads, and close sales to exceed targets, this is the opportunity you've been waiting for!
Position Summary:
As a Sales Consultant at Mainely Tubs, your primary responsibility is to bring leads into the showroom, deliver impactful presentations, and close sales. You will leverage your product knowledge, exceptional lead-follow-up, and closing skills to convert potential customers into satisfied buyers. This is a high-impact role where your ability to follow through with leads, provide tailored recommendations, and ultimately close deals will directly contribute to the company's success.
Our ideal candidate will travel between our retail locations, providing sales support coverage for vacations, sick days, turnovers, and during our Fall fair season. This position will be based out of either our Bedford, NH or Danvers, MA locations and will also spend time at our Rye, NH location.
Key Responsibilities:
- Product Expertise & Customer Guidance: Master the features and benefits of our hot tubs, swim spas, and saunas to become a trusted advisor. Use your expertise to educate customers and guide them toward the perfect solution for their needs.
- Lead Follow-Up & Conversion: Proactively follow up on all inbound leads from various sources—showroom visitors, phone inquiries, email contacts, and website-generated leads. Ensure timely follow-ups and engage customers in meaningful conversations to bring them into the showroom for presentations and, ultimately, to close the sale.
- Effective Presentations & Closing Sales: Use your expert sales techniques to turn showroom visits into successful transactions. Present product options clearly and confidently, address customer concerns and use closing strategies to convert interest into sales, ensuring a smooth buying process from start to finish.
- Achieving Sales Goals: Take ownership of your monthly and annual sales targets, ensuring you meet or exceed expectations. Your ability to convert leads, close sales, and maintain high customer satisfaction will be critical in achieving company goals
- CRM Management: Use HubSpot CRM to track, manage, and engage leads. Follow up diligently to ensure no opportunities are missed and keep detailed records of interactions to facilitate a seamless sales process.
Requirements
- Sales Experience: At least five years of proven success in sales, preferably (but not required) in a retail environment, with experience selling luxury or big-ticket items.
- Strong Communication and Presentation Skills: The ability to clearly present, explain, and demonstrate product features in person and over the phone while addressing customer questions and concerns. Exceptional communication is key to guiding customers through the purchasing journey and ultimately closing the deal.
- Proven Lead Follow-Up & Closing Abilities: You should have a track record of successfully following up on leads and effectively closing sales, delivering results with both inbound and outbound opportunities.
- CRM Proficiency: Familiarity with CRM software, to track and manage leads and to ensure timely follow-up throughout the sales process.
- Adaptability/Flexibility: Ability to work in different locations and adapt to changing priorities. Ability to work weekends and extended hours as needed.
Why Join Mainely Tubs:
- Expert Training: Gain comprehensive training that will help you become a product expert and a key contributor to our sales team's success.
- Wellness-Focused Culture: Join a team that promotes relaxation, wellness, and customer satisfaction through our high-quality products.
- Competitive Compensation: A competitive base hourly rate with monthly and year-end bonuses based on sales performance rewards your ability to drive results and close deals.
- Employee Ownership & Benefits: Mainely Tubs is 100% employee-owned. After your second year, you'll start receiving annual stock grants. In addition, we offer health insurance, a 401(k) with company match, paid time off, and more.
Salary : $33 - $36