What are the responsibilities and job description for the Maintenance Sales Specialist position at Mainline Information Systems Inc.?
Come join Mainline Information Systems, a technology solutions company providing top-tier results to our customers ranging from small and midsize businesses to Fortune 500 companies.
We are hiring a Maintenance Sales Specialist, and in this role, you will use your skills to support regional sales efforts to drive revenue in maintenance hardware and software.
The Culture
Headquartered in Tallahassee, FL, Mainline is an IT solution provider serving clients across the United States and across industries. With acquired knowledge and earned trust, we offer expertise and experience to our clients at a local level, with the backing of a national, highly skilled organization. Mainline has leveraged its technical data center expertise, diverse partner network, and consultative customer-centric approach to become a leading provider of enterprise server, hybrid cloud, cyber storage, and network & security solutions.
Founded in 1989, Mainline offers over 30 years of experience to over 2500 customers. With over 400 IT professionals and $1b in revenue, we act as an independent advisor to find the best solution for our clients' business needs and strategy. Mainline partners with industry-leading solution providers and has over 1000 technical and sales certifications, including accreditation by the International Enterprise Architecture Institute (iEAi) and the CRN Tech Elite 250.
Job Summary
This position will support regional sales efforts to drive additional revenue in the Hardware and Software maintenance area by providing the support for initial contract attach on new equipment, ongoing renewals, and contract consolidations.
*This is a fully remote role in the US*
Essential Duties and Responsibilities
- Provide Mainline Account Executives alternative hardware/software maintenance quotations based on customer requirements.
- Drive on-time renewals and ensure all potential renewals are secured.
- Actively work to identify and close contract consolidation opportunities.
- Meet with customers face to face to close contracts
- Create Proposals
- Determine quotes (Set/cut rates)
- Manage contracts
- Contract consolidation
- Maintenance Contracts
- Responsible for staying within predetermined budget & associated P&L
- Other duties as assigned.
Knowledge, Skills, and Abilities
- Must have strong communication skills, both written and oral.
- Must be able to work well under pressure and deadlines.
- Must have the ability to determine and negotiate appropriate quotes for customers.
- Must have knowledge of a variety of computer software applications: word processing, spreadsheets, database and presentation software.
- Experience usingOEM Maintenance quoting tools.
- An aptitude to quickly gain an understanding of Hardware and Software Maintenance support services.
- Must work well in a team environment.
- Knowledge and experience with Red Hat and VMWare a plus
Education and/or Experience
- Bachelor's Degree in Business preferred. High school diploma required with a minimum of three to five years of related experience preferred.
- Proven experience with Software Maintenance or Subscriptions is a plus.
- Experience with SalesForce.com is a plus.
Environmental Factors and Physical Requirements
- Physical environmental factors of this position include those found in typical business office environment or home office environment.
- Requires use of general office equipment and personal computer equipment.
Ability to travel. Various means of travel may be required, including auto and air travel. This position requires travel: Rarely - May be required to work irregular schedules including but not limited to as applicable: Nights, weekends, holidays, on-call, and/or overtime.
Why Mainline?
With an average employee tenure of 12 years, our people are passionate about IT, loyal to our customers, and excellent to each other. As a remote/hybrid focused company, we leverage technology to build relationships, grow our skillsets, and stay connected with each other and our clients. At Mainline, we encourage every employee to continue learning through technical certifications or classes, and to keep pushing the boundaries of what IT solutions we can offer our customers in this ever-changing technology industry. If you identify with staying up to date on the latest tech, bringing out of the box ideas to the table, and joining a team of smart, enthusiastic, and dedicated people - apply now!
Benefits Overview: https://mainline.jobs/benefits/
How Do You Stack Up?
At Mainline, we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your resume doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
EEO/AA Employer/Vet/Disabled
Pay Transparency Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
