Program Coordinator- Residential

The Program Coordinator serves as a member of the Residential Services leadership team providing operational leadership, team management and serves as the program specialist for a Community Grouping of supervised living arrangements for up to 30 individuals in compliance with PA Code 6400 all serving the mission of Mainstay; to provide life-long, high-quality support services, ensuring that people with intellectual disabilities and autism lead fulfilling lives. Responsibilities include direct supervision of Program Managers and an Associate Coordinators who provides operational supports and serves as a delegate authority for the coordinators leadership team.

RESPONSIBILITIES:

Operational Oversight

• Evaluating the homes and program operations for effectiveness in meeting the needs of the program participants, funding sources and oversight entities.
• Coordinating licensing reviews and developing plans of correction for deficiencies noted during survey for review and approval by the director.
• Ensuring compliance with all state, local, and county regulatory standards as well as all policies and procedures.
• Monitoring expenditures and revenues throughout the year and operating assigned programs within defined budget parameters.
• Reviewing all incident reports and ensuring appropriate management response has been implemented.
• Managing program vacancies and ensuring operations at 100% of program capacity.
• Determining the appropriateness of referrals, conducting initial meetings with the persons referred and their families, ensuring receipt of required information, arranging trial visits, prioritizing referrals, etc.
• Maintaining the content, integrity, and security of all documentation, whether in paper or electronic format, that comprises the health and care record(s) of service and supports delivered. All documentation must include language that is person centered and trauma informed.
• Demonstrating proficiency for use of technology in documentation (including but not limited to electronic client record software, Microsoft Office, email, payroll time keeping, etc.). Accurately and thoroughly completes and submits timely, all required documentation in accordance with organization, program, and payer specific, policies, practices, procedures, and guidelines.

Team Management & Staff Supervision

• Directly supervising Program Managers and Associate Coordinators within the assigned community grouping.
• Encouraging and promoting a work environment that values the development and growth of others.
• Support and actively model values associated with Social Role Valorization, Everyday Lives, and Charting the Life Course.
• Assuming the authority, responsibility, and accountability of directing the activities of assigned residential programs
• stepping forward and taking a stand for what is right when made aware of Mainstay Code of Conduct violations, including but not limited to unethical behavior of others.
• Completing all required annual training including compliance and integrity training.

Program Specialist

• Reviewing assigned services to ensure the needs of the program participants are identified, services are delivered, and reporting requirements are met
• Supporting the completion of assessments.
• Participating in the individual plan process, development, team reviews and implementation in accordance with Pennsylvania Regulations
• Supporting activities for the individuals in accordance with the individual plans.
• Ensuring appropriate preventative measures are taken to ensure the safety and welfare of all program participants
• Providing Direct Care (as needed) to ensure that the team is functioning to support the health and safety of the people served.

Organization Management and Administration

• Participate in development of agency policies and procedures.
• Maintain certification as a Certified Investigator; conduct certified investigations, as assigned.
• Assist in the development of new programs; serve as liaison with the community and other agencies.
• Provide input and assist in the monitoring of the agency budget and program expenditures.
• Maintain certification as a Medication Administration and Management Trainer, conducting medication management and administration training and oversight.

MICELLANEOUS:

• Responsible for the completion of other duties as assigned.

HOURS:

40 hours per week. Schedule encompasses varying days and hours including periodic observation of all shifts. On-call as needed.

PHYSICAL REQUIREMENTS:

• Vision Acuity for the Position: Vision is Essential Vision is non-Essential
• Environmental Conditions: 90% Inside 10% Outside
• Workers may be Exposed to: Cold Heat Dust Mist Odors
• Physical Requirements for the Position: ability to lift 25 to 50 pounds regularly, ability to respond quickly to sounds, ability to move safely over uneven terrain or in confined spaces, ability to see and respond to dangerous situations, ability to work in extreme weather, ability to wear personal protective gear correctly most of the day

Employment with Mainstay Life Services is an "at will" relationship. "At will" means that employment is of no specific length. It also means that employees and Mainstay Life Services both retain the discretionary right to terminate employment at any time if either is dissatisfied for any reason. I have reviewed the information contained in this job description and agree to accept the specific duties and responsibilities that may be assigned by my supervisor.

QUALIFICATIONS:

Masters/Bachelor's degree from an accredited college or university and two years of work experience working directly with individuals with behavioral health and human services, -OR- Associates degree or 60 credit hours from an accredited college/university and four years of work experience working directly with behavioral health and human services. Experience with 6400 regulations preferred. Valid driver's license & use of a personal vehicle required.